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Urgent Complaint Regarding Misrepresented Kenworth T680 – VIN 1XKYDP9X4HJ148274 Dear AuctionTime Support, I hope this message finds you well. My name is Arturo M. Del Monte, President of MAD & DEL MONTE MEDIA CORP, based in Miami Lakes, Florida. I am contacting you to formally report a serious issue regarding a 2017 Kenworth T680 truck purchased through your platform, listed by WTA Auction Services under VIN 1XKYDP9X4HJ148274. The listing described the truck as being in “great condition” and “ready for work,” with a smooth-shifting automatic transmission, functional sleeper amenities, and a recently replaced DEF system. However, upon delivery, I discovered multiple critical problems that were not disclosed, including: A severely damaged clutch system, which is non-responsive, cannot be programmed, and prevents the truck from moving A mileage discrepancy: the odometer shows 612,937 miles, not 612,000 as advertised I have contacted WTA Auction Services multiple times with no response. Their silence is deeply concerning and reflects poorly on the integrity of the transaction and the standards of your platform. Attached is a formal complaint letter detailing the issues. I respectfully request that AuctionTime investigate this matter and assist in reaching a resolution—whether through compensation, technical support, or commercial adjustment. I am prepared to provide photos, mechanical diagnostics, and any documentation needed. Thank you for your attention. I look forward to your prompt response. Sincerely, Arturo M. Del Monte President – MAD & DEL MONTE MEDIA CORP Phone: 786-251-7308 Email: [tu correo electrónico aquí] Arturo Manuel Del Monte (786) 251 7308 arturodmonte@redacted