QuickBooks Payroll Reviews

QuickBooks Payroll Reviews

Published by on 2021-06-02

Attention employers: Intuit Online Payroll for mobile is now QuickBooks Payroll.
With your QuickBooks Online account, you can now run payroll, pay and file
taxes, pay your employees, see up to a year's worth of past checks, and view
employee details–all from the app. It’s the best way to...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

QuickBooks Payroll Reviews

  • By

    Amazing and so convenient

    I am still a tad bit new to this app however the little that I have delved into has yet to stop wowing me. Payroll is practically done for you with literally a few clicks of a button or a couple of taps on a screen or smart device. Again a brilliant app with so much assistance given to you from expenses, receipts, P &L’s and let’s not forget about the repeated transactions that Intuit would recognize and know what and where to allocate just after a few process on your statement, I mean the list goes on. Not saying I’m out looking for a flaw in this app however I haven’t found one yet. Kudos to you Intuit!

  • By


    QuickBooks is by far the best online full service payroll company I’ve tried. Customer service is outstanding!! Everything was simple to set up and any questions I had were answered in a timely manner. Not having to personally run my payroll not only gives me peace of mind that taxes are being filed properly and on time, but it frees time for me to handle other business. Not to mention the automatic end of year tax filings! Direct deposit and time tracking is also a plus! I am overall pleased with the level of service thus far! Keep it up!!

  • By

    23 Second Payroll

    Literally just saved me from being a day late on payroll! The browser was giving an error so I logged in and with just a few clicks and 37 seconds to spare, I made the deadline! The only thing I wish the app had is the ability to add notes to a payroll transaction (it’s available for contractors but not employees on mobile) and touch access. Nothing a future update can’t fix. Thank you!

  • By


    I was skeptical about processing payroll with the QBO app, since I’m not able to do any work with it compare to the browser, but I did not wanted to get my laptop out. So, I decided to use my iPad’s chrome browser, that also has its issues with zooming, I clicked on payroll, then I had to signed on again, clicked on payday, and finally clicked on approved. The whole thing took 16 seconds, like I said, I was impressed. Thanks Intuit.

  • By

    Too Glitchy!! Esp w/accounting firms

    I am an accountant with several QB clients. I have been downloading and then deleting this app repeatedly over the past year or so because I get so fed up with it. It is extraordinarily glitchy. It constantly asks me to sign in, even if I have just signed in, and for some reason even if it works for my clients’ companies, it won’t let me run payroll for my own firm. I tap on my firm, and it tells me to sign in. I sign in. It briefly shows my employees, but then just as quickly gives me another message to sign in again. Developers, please fix this.

  • By


    When QB payroll moved my payroll from my desktop version it moved hundreds of ex-employees who had been inactive for as long as 12 years into active employees in the new online payroll. You can’t simply click them as inactive or terminated as you can with desktop. You have to go into every profile, add information and then follow steps to take them from active....the easiest way being to delete them. This wipes out all the records for the employee. I am looking at twenty hours of wasted time correcting the glitch. And you can’t process any tax documents unless you do this. And QB Dior’s not have a fix for this.

  • By

    Not recommended for full service payroll

    Direct quote from chat, “We do not suggest using the app because it does have a harder time supporting the full service accounts”. It works as far as looking at reports, but don’t expect to be able to submit payroll if you have full-service payroll. Please note this review is reflective of the app and not the payroll service as it works well with the computer and the team is able to fix things quickly if you have an error in reporting as I did while trying to use the app.

  • By

    Super quick & easy. Efficient!!

    This app is great. I was able to run payroll right from my phone app while on vacation, out of the country. It took just 1 minute. Great addition if you are traveling or away from the office and can’t sign on to QuickBooks to run payroll. It was so easy and fast. It was actually quicker & easier than running payroll the conventional way.

  • By

    Employees gain nothing

    This app is supposed to have some convience to all of us that use it right? Well how come employees are the only ones who cant use this app to see their paycheck stubs and such? We have to get redirected to our browsers and i don’t think thats fair. Im pretty sure i speak for everyone thats an employee not an employer. Whats the point of us employees having an app that does nothing but redirect us to our browsers? Waste of time and system space if you ask me. Please fix this and it then i can give it a better review. Thank you.

  • By

    Works in a pinch, but won’t show total cost.

    For my purposes, I need to see the total cost (including employer taxes) so I can transfer the entire amount to another account. I keep withholdings in an interest bearing account until they are due. I can run payroll in the app if I’m not by a computer, but will still have to get online to see the amount I need to transfer. Unfortunately, the website doesn’t display properly on my phone either.

  • By

    First time using app

    I typically run payroll from my computer which is always fairly quick. Today was the first time I used the app and I am blown away at how much faster it was for me to run payroll. It took me 34 seconds and that’s only because I had to check on an employee’s hours! Love this. Will probably only use the app from now on!

  • By

    Good enough when it’s working

    Lately, the app has not been letting me sign in on my iPhone 8+. Don’t know what’s going on but it’s definitely frustrating. The app is not robust by any means, but most of the time I don’t need it to be, I just need to see what net PR and taxes are going to be to get the right amounts to the right accounts. Would be nice to have fingerprint sign on and be able to adjust pay rates, vacation, etc. or be able to fully onboard a new employee.

  • By

    Simple, convenient and effective for small business owners

    Fantastic app from Intuit. This app allows me to run payroll from literally anywhere while I’m traveling. This morning, I ran payroll while pumping gas on a business trip. The whole process took less than two minutes. Simple and effective.

  • By

    Doesn’t allow editing as it should

    Can’t edit my employees info from the app, default seems to have set my guys up as Female, app won’t let me edit the gender, the phone number, etc. also, it’s telling me I’m signed in on more than one device which I am NOT and will not let me sign in from my laptop because it thinks I’m still on the App, again, I am not. I made sure I signed out as it requested and it still shows the error. If I need to make edits ana my partner also needs to make edits, it will NOT allow sign in on multiple devices. What a pain!

  • By

    Terrible experience this year

    I would recommend any first time employer to avoid this program. It is very expensive at $43 per month to pay a single household employee. Payments are delayed two days when other services can send money instantly. Getting year end tax requirements has been a nightmare. It seemed inexpensive at first, but the discount goes away and full price is over $500 per year. I am certain I will get penalized by the IRS for missing something. I’m totally freaked out. DON’T DO IT! Do not do it. Really, just don’t do it. Walk away.

A better way to Contact apps

You can now contact QuickBooks Payroll customer service directly
via Email using our new site - AppContacter.com

Contact QuickBooks Payroll directly

Is QuickBooks Payroll Safe?

Yes. QuickBooks Payroll is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,248 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for QuickBooks Payroll Is 34.8/100.

Is QuickBooks Payroll Legit?

Yes. QuickBooks Payroll is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,248 QuickBooks Payroll User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for QuickBooks Payroll Is 34.8/100.

Is QuickBooks Payroll not working?

QuickBooks Payroll works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with QuickBooks Payroll? Report Issue

Leave a comment:

Why should I report an Issue with QuickBooks Payroll?

  1. Pulling issues faced by users like you is a good way to draw attention of QuickBooks Payroll to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a QuickBooks Payroll customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using QuickBooks Payroll.

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