Contact KERA Public Media App Support
Company Name: NORTH TEXAS PUBLIC BROADCASTING, INC.
About: KERA Public Media App:
The KERA app allows you to listen to live and on-demand
programs and read content from KERA News, pause and rewind live audio from
earlier in the day, and view the program schedule all at once. You can search
for programs and wake up to KERA with the alarm clock!
The KERA Public Media
App is brought to you by the people at Public Media for North Texas and Public
Media Apps.
KERA Public Media App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NORTH TEXAS PUBLIC BROADCASTING, INC.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit KERA Public Media App Website
Privacy Policy: https://www.publicmediaapps.com/privacy
Developer: Public Media Apps
Can I trust KERA Public Media App app?
Protect your data and wallet. We investigate the developer's website (Kera.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Great station, terrible app
by Sorry Product
Terrible, poorly implemented and annoying Advertising detract from what a great station has to broadcast. I literally hate using the app and avoid it if i can. Sometimes i can’t avoid it in order to hear the broadcast. It makes me want to revoke my monthly donations. And i get closer to stopping my monetary support each time because the app is so maddening. Comments to the developer amount to “sorry” or “we are working on it” or “ turn it off, then turn it back on” ie, no real help. Good luck KERA i think you you need a different developer/app vendor. Btw, only posted this review because KERA invited me to.
Great station, streaming is maddening
by HausBone
I really, really like the station and the coverage. This two star rating is not because of the station but because of how it streams.
About once an hour, a “support from our sponsors” ad will come on. It will come on over the top of any story you are listening to. Can you get that I had to show up between stories?
If a call comes in through the device that I am streaming the station on, the automatically story pauses. Great, right? Nope. You get about 30 seconds from where are you paused, then streaming jumps to the live broadcast.
Today, I am listening to NPR live coverage of a congressional event. I got to listen to both the “support from our sponsors“ ad, and the NPR commentators at the exact same time, talking over each other like talk radio pundits.
Really, a fantastic radio station. But please, address the streaming interruptions. I really look forward to my driveway moments.
App closes itself after about 30-40 minutes
by RooMom11
My 2 stars aren’t for KERA. They’re for this app. I love KERA and have used this app since it was available. However, in the last month or so it’s started closing itself automatically and randomly in the middle of a “story” between 30 and 40 minutes into my listening. I have a highly-functioning iPhone and strong bandwidth. I’m not using any other function of my phone when listening, and no other live streaming app does this to me. I usually go back and reopen the app again when this happens, but then I get the intro piece and miss some of the stories. Today I decided that from now on when KERA drops me, I’m just going to switch to another news app for the duration of my daily listening.
Have a Problem with KERA Public Media App? Report Issue
Why should I report an Issue with KERA Public Media App?
- Pulling issues faced by users like you is a good way to draw attention of KERA Public Media App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KERA Public Media App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KERA Public Media App.
