Contact Due Support

by Cutmeslack

From Smartshoppennycounter I am a mature customer who can read well, comprehend, and follow a three-step process. I don't understand your directions on how to use this app. I am already giving up. I purchased this subscription a few hours ago, but I'm ready to cackle in the next few hours. I only need an app that shows the simplicity of setting up reminders to repeat daily. Leave alone the weekly repeat. I have spent hours looking for the clarity of the app’s daily repeat feature, and then I am triggered by irrelevant videos in the help section. How can weekly and monthly repeat features be open and accessible to the weekly and monthly repeat gesture but not for the daily feature? How can you only set the time for the day’s reminder but have not made it available or set it up to repeat? Which one comes first? The day of the week? Are you guys kidding with people's time and money? I don't want to watch irrelevant, waste-of-time videos to figure out solutions for what I have paid for. Please implore you to fix this problem, and that will convince me to embrace your persuasive advertisements about efficiency and customer-friendliness. Thanks. Smartshoppennycounter

by GuyLock

Review #5 Great app, but now the app has new problems caused by the recent IOS updates. The MAX number of times that I can be reminded is now 10 times which is not enough. I often miss those alerts because I am away from my phone. Additionally the app shows a number next to the app’s icon. Mine shows a 7, but I only have 1 past due alert. I guess the other 6 alerts are for the future alerts. That simply does not make any sense. So I have completely stopped using the app. I am now using only the calendar app in IOS.
Review #4 on Due. This is probably my fourth review on Due. I use it all the time and it's simply the best reminder system that I've ever found.
review #3
Over the years this app has been enhanced and improved. The current edition is spectacular. It easily handles any number of reminders. I can even assign the unique sounds. On various occasions I've emailed the developer asking for feature requests. Every one of them have been added. I can imagine that other users were clamouring for the same additions. Look no further, because this is a must have reminder system. High credit is due this developer! This is my most used app. Thanks.

by Jlough77

This is one of favorite apps of all time. I hate the thought of not using it. I refuse to be forced into a yearly subscription though and I don’t care if it is $4.99 or 0.99. I paid for the original app thinking that was it. Version 3 came out and I paid again to upgrade. Now we have widgets which truthfully I have been waiting for some time for. I updated due today and big surprise now they require a yearly subscription for widgets to work. I understand that time went into planning and development for this feature and I am WILLING TO PAY FOR IT, ONCE!! Saying that you will get all upgrades for the next year is not good enough, I’m still paying $4.99/year for features that I have no way of knowing whether I want or not until they arrive.

So unfortunately unless there is an option within the next few days for a one time in app purchase to unlock this feature I will find another to do app that will work with widgets and delete this one.

I swear I miss the days of paying for something and getting what you pay for. Now it’s subscription this and subscription that everywhere. I understand that everybody need to make a buck but I’m not looking to make an investment into a company. I just want to buy a dang product and have it work.