Contact Bookmate Listen read books Support
Company Name: Bookmate Limited
About: — Stacks of ebooks and audiobooks in 12 languages
— Get recommendations from
friends, experts & editors
— Keep your ebooks, audiobooks, quotes & notes with
you
— So much choice
With a Bookmate subscription you’ll have access to a
huge collection of ebooks and audiobooks — bestsellers, classics, business
books and more — in 12 different languages; including English and Spanish.
Even our free account offers 50,000.
Bookmate Listen read books Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bookmate Limited
Verified email
Contact e-Mail: ios-help@bookmate.com
Verified email ✔✔
E-Mail: android-help@bookmate.com
Website: 🌍 Visit Bookmate Website
Privacy Policy: https://bookmate.com/about/legal
Developer: Bookmate
Privacy & Terms:
https://bookmate.com/about/legal#terms_of_use
5 Most reported problems 😔💔
Request cancellation of my Bookmate account immediately.
My subscription has expired in August 2022. I canceled it, but you still have to charge my card. I can't stop it. Everything shows that I don't have a subscription. How can I stop it? Please try to stop it otherwise it looks like a fraud.
It costs too much.
by Galaxy_Gamezzz
Why does it have to cost money? Like seriously, you can charge us after like a year or so because you have a lot of people on this app, so you would kind of receive more money, because it would charge someone every year. Hope you take my advice seriously, or at least lower the price. Some people can’t afford 9.99 a month. It’s just not fair. Can you at least make it 3.99 or so? Thank you,
Patrick.
Not a good library anymore
by Sanych099
I used to use Bookmate for several years, but cancelling my subscription now. The reason is the number of books available dropped drastically. I don’t know what the reason is. Probably they want to burst audiobooks subscriptions, at least for many books I want to read, they suggest an audio edition. You waste your money on subscription if you want to read.
Not impressed with customer service.
by Lalup44
I was excited to use my free Trial. Read a book I had been dying to read for quite some time. It wouldn’t let me stop the subscription to renew after the month without stopping my free trial so I left it alone. I finished the book I wanted to read and didn’t use the app much after that. Forgot to cancel the renewal since I hadn’t been in it, which I stated to them, and when I messaged them the SAME day that it renewed, they denied me a refund since “their rules don’t allow it.” No where in their FAQs does it say anything like that at all or anywhere else that I could see. I won’t recommend this app to anyone. Might as well just go buy the books if you’re going to get charged $10 every month and their “customer service” isn’t very customer oriented. Make sure you cancel in time otherwise they won’t do jack to help you out.
Have a Problem with Bookmate. Listen & read books? Report Issue
Why should I report an Issue with Bookmate. Listen & read books?
- Pulling issues faced by users like you is a good way to draw attention of Bookmate. Listen & read books to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bookmate. Listen & read books customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bookmate. Listen & read books.
