Contact Bookmate Listen read books Support
Company Name: Bookmate Limited
About: — Stacks of ebooks and audiobooks in 12 languages
— Get recommendations from
friends, experts & editors
— Keep your ebooks, audiobooks, quotes & notes with
you
— So much choice
With a Bookmate subscription you’ll have access to a
huge collection of ebooks and audiobooks — bestsellers, classics, business
books and more — in 12 different languages; including English and Spanish.
Even our free account offers 50,000.
Bookmate Listen read books Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Bookmate. Listen & read books. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bookmate. Listen & read books. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bookmate Limited
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://bookmate.com/about/legal#terms_of_use
https://bookmate.com/about/legal#privacy_policy
Read 5 Customer Service Reviews 😭😔💔
Request cancellation of my Bookmate account immediately.
My subscription has expired in August 2022. I canceled it, but you still have to charge my card. I can't stop it. Everything shows that I don't have a subscription. How can I stop it? Please try to stop it otherwise it looks like a fraud.
Not impressed with customer service.
by Lalup44
I was excited to use my free Trial. Read a book I had been dying to read for quite some time. It wouldn’t let me stop the subscription to renew after the month without stopping my free trial so I left it alone. I finished the book I wanted to read and didn’t use the app much after that. Forgot to cancel the renewal since I hadn’t been in it, which I stated to them, and when I messaged them the SAME day that it renewed, they denied me a refund since “their rules don’t allow it.” No where in their FAQs does it say anything like that at all or anywhere else that I could see. I won’t recommend this app to anyone. Might as well just go buy the books if you’re going to get charged $10 every month and their “customer service” isn’t very customer oriented. Make sure you cancel in time otherwise they won’t do jack to help you out.
The worst app I have ever paid for
by Sofia_bklyn
First, it is actually impressive how Bookmate managed to have such a poor UX and app layout, when there are so many great UX designers out there! Looks like they’re competing for ‘the worst design’ prize, and successfully so. The app is hard to navigate, creating bookmarks is a nightmare, mails to support from the app just wont work etc. etc.
Second, I have a paid full premium subscription, but can’t open any books anymore. Looks like there is a disconnect between my payment and my account. After digging through (unhelpful) FAQ, reinstalling and all sort of bending backwards to make it work, I am now sitting pretty and waiting for support to help me out.... Paid days are ticking, service not provided.
Don’t go for it!0
by Yusi3
I thought this was free. I saw that there was a “premium” app but I did not sign up for that. It’s only when you download the app to see what the book selections Are like and how the app works, do you find out that they are going to charge you $9.99 a month. Ridiculous. Immediately I decided to cancel this app. I copied their directions on how to cancel. I could not do this on my I Phone but I will not rest until this scam is canceled.
Sorry for the 1star. It really should be zero stars.
AND - guess what. They tell you to enter a name for the review and whatever you try to enter for a name, they tell you it’s already taken. I just went in and gave a word, not a name and that’s taken.
Have a Problem with Bookmate. Listen & read books? Report Issue
Why should I report an Issue with Bookmate. Listen & read books?
- Pulling issues faced by users like you is a good way to draw attention of Bookmate. Listen & read books to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bookmate. Listen & read books customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bookmate. Listen & read books.
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