Contact Swiss Post

Contact Swiss Post Support


Company Name:

About: The Post-App offers various features: Login: Direct access to online services
secured with PIN, fingerprint, or facial recognition. Push notifications: Get
updates on upcoming shipments via push alerts.


 
  2026-03-31

Swiss Post Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Swiss Post Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Die Schweizerische Post



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Swiss Post Website

Privacy Policy: https://www.post.ch/de/pages/footer/datenschutz-und-rechtliches

Developer: Die Schweizerische Post AG





Can I trust Swiss Post app?

Protect your data and wallet. We investigate the developer's website (Swisspost.ch), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

No inbox or support options

2025-10-13

by Steel Drums

Would be nice the inbox for my Swiss post profile account was accessible via the app (not only the website) and if push notifications instead of emails were delivered for new inbox items. Also, there is no way to provide app failures or technical requests via the app (not even the website) - only option is this public approach here i this review. Would be nice if also There was a way to chat or email to support persons rather than only a phone call (as evidenced in the website). Nobody uses the phone anymore and to have that as the only option is frustrating and sooo last century!

Usefull and Works - needs refresh

2025-10-14

by Eleanayoo

The app is useful and works, old reviews are mostly not accurate anymore.
Only complaint is that it „looks & feels“ somewhat rusty. Also the Maps View is not standard with a slowly moving POI marking your location instead of a blue dot... confusing.

Tracking

2025-10-15

by Lockkeys

The app does not have a feature to retain tracking numbers. You have to reenter the number over again to check the status.




Have a Problem with Swiss Post? Report Issue




Why should I report an Issue with Swiss Post?

  1. Pulling issues faced by users like you is a good way to draw attention of Swiss Post to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Swiss Post customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Swiss Post.


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