Contact Find My iPhone Support

For a long time, I thought Find my iPhone (and its accompanying Find My Mac) were great. If my phone or computer were ever stolen/lost, voila! I could find them again! Let me preface this by saying my problem is with Find my Mac, NOT Find my iPhone. So I was on the app, and my Mac wasn’t appearing. I was trying to take precautions and make sure the app worked, so I wanted to remove my Mac from the app and then readd and see if then it would work. And while this is partially my fault, I think it is also the application’s. I selected “Erase my Mac”, thinking this would just remove my Mac from the app. But NO. IT ERASED MY ENTIRE HARD DRIVE because the app thought my Mac had been lost/stolen. ARE YOU KIDDING ME. There was absolutely NO warning that the app was going to do this, no “are you sure you want to perform this procedure”? Which resulted in me having to find a data recovery place (which, by the way, the place the Apple Store referred me to and the only place they work with, Drivesavers, had quotes of $700-$9000 effing dollars! Thanks a lot Apple!) I eventually found a local one that cost me $150, and while I am lucky it only cost that much, this has all been a HUGE headache which could have been avoided by clearer language demonstrated by this app.

Updated to change to ONE STAR since I now know exactly why this is doing this on my iPhone as well- this app now requires 8.0 which my iPhone4 does not support... It only goes up to 7.1. You have rendered Find my iPhone useless on older, but perfectly good devices, in an attempt to strong arm people into buying a new phone- shame on you, Apple! If this were not about the money, and somehow it were truely essential to need 8.0 (doubtful!), then you could at least make a separate app for devices running older iOS versions. But you don't. So your greediness is clear. Really. Original review: I've been caught in a crazy loop. When I try to use the find my iPhone app on my ipad 2 (and no I haven't updated recently and don't want to so perhaps this is why) so I can know where on earth I left my phone, it says I must update it and takes me to the update now button. I click on the update now button, which simply brings me back to the find my iPhone app which has clearly already been updated as it says "open" instead of "update". Rinse repeat, rinse repeat. Ugh.

Two people I know have lost AirPods while still in their case. Find my iPhone feature does not work when AirPods are in their case, in that case is closed. It’s very unusual since most people close the case after they put the AirPods and it in fact I don’t know anyone who would leave the case open or even could if they set the keys down, so by default the case is almost always closed. Find my iPhone is great when your AirPods are not in the case it’s easy to track one or both of your AirPods, but the more likely scenario of losing them while they’re not in your ears and charging in the case is a huge problem. Apple should design the case to admit a beeping sound as well, or at least allow the AirPods in the case to beep while the lid is closed it seems like an easy fix that a multibillion dollar company should be able to implement. This app works great for iPhone iPad Mac, works just as intended it just fall short with the AirPods. I hope to see an update.