Contact DI FM Support
Company Name: Digitally Imported, Inc.
About: Experience and discover electronic music in a better way: DI.FM is a 100%
human-curated electronic music platform, designed to satisfy all of your
listening cravings.
DI FM Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digitally Imported, Inc.
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E-Mail: [email protected]
Website: 🌍 Visit DI.FM Website
Privacy Policy: https://www.di.fm/member/privacy
Developer: Digitally Imported Inc
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3 Most reported problems 😔💔
Lot more ads as of late.
by Ggvjgjx
Update: received a standard reply about ads revenue and upgrade etc.
My issue is not the ads. I can listen to an ad every 20 minutes. Why does the app cut off and stop the music forcing the user to go to the phone and physically hit the view and ad button? Just play the ad. This is really a problem when the phone is placed away from me while I am working overnight.
5 stars for the music. Love the vocal trance station. Listen all night while working but recently seems like there is an ad after every song. I use voice dictation and keep the phone in the corner of my office. But I can’t do it anymore. Getting up every few minutes to hit the view an ad button and get the music going. I don’t mind ads to support you guys but it is getting ridiculous. Are there more ads during the night?? Seems better during daytime.
Great music but cuts out a LOT
by SD777x
Music is awesome, but it drops a ton, enough where I don't use it anymore while driving. It's not reception either as I often have 5 full bars and LTE when it drops.
Update: music dropping out gets worse and worse. Drops out with full WiFi signal. If I press pause then play it immediately plays again, until the next dropout. I’m sick of it dropping out in the middle of my exercise set. It also takes a very long time to load the first time, sometimes minutes, once again on a full WiFi or LTE connection.
Also lacking many features most other music services provide. Fast forward or rewind. Thumbs up/down. Saving music. Don’t tell me it’s because of price because this isn’t priced much differently than other services. No CarPlay support. No Apple Watch support. No windows app. Etc.
Very problematic
by 808Life
I paid the entire year-long premium and immediately had issues. Constantly sends me back to the free ad-based plan that plays advertisements in the middle of tracks. Even when it acknowledges I’m on “premium” half the time it buffers and no music plays. Customer support non-existent in three months of emails and contact I never got a single response. This is disrespectful to the industry and the artists and they’re taking $100 rip and then disappearing with your money. Really sad about this because I love the music. This is the worst streaming radio experience in 20 years.
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