Contact Contact Snap Support

by Nrgoo

I purchased the text only option and I cannot save any card information. Every time
I try to save I get a message asking if I want to upgrade to text and photos. I choose no thanks and try to save again only to get the same message. Am I being force to spend more to use the app I already purchased? And for more money than if I had gone with the more expensive option initially? This is not right.

by SickofGovt

I have several issues with this hence the low rating....
#1. I have this app on a 9” tablet and I can just about read the text because it is so small. Way too small for a phone, even the newer big ones.
#2 It has no idea that people often have designations after their names and it gets confused by not being aware that “PhD” is a professor or “LLD” is a lawyer or “LC, IALD , LEED,, AP” is an architect.
#3 No place for the Ext after main phone number
#4 cannot edit the email address without pressing edit...but you can edit the phone number....prior to saving. It should not be considered a hyperlink until saved!
#5 It cannot read a dark card with white lettering
#6 it cannot save capitalized initials in the name of a company so IBM becomes Ibm or SAG becomes Sag
#7 does not learn anything....like the previous entry when you get 12 cards at a presentation.
#8 It does not capitalize the name of a city in the address section....
#9 does not put a comma after the city
#10 in the phone number section the categories should be MAIN, DIRECT, MOBILE....not Home
#11 I will repeat that it is WAY TOO SMALL A FONT.....I have it on the largest setting and it is near impossible to read
#12

by GalacticaWatcher

Contact Snapper is pretty good at photographing business cards and getting many of the fields right. The problem is the export - with excel, it exports phone numbers into stacked cells in one merged-cell row for each contact, which means the fields don't match up with import tools. Forget importing to Salesforce, for example, it skips addresses, and Outlook won't take a multi-contact .vcf file for some reason. So if you use Contact Snapper as your contact app, you're in good shape, but if you use Outlook or Salesforce, this doesn't work.