Contact Time Timer Support

We’ve had the original Time Timer at home for 7 years, and it’s been life changing. It has helped teach both my kids the concept of time passing (“when the red is gone” is a common phrase amongst our family) and the mobile app has kept us from many a melt down at the park(or at least softened the blow.) But the last update has erased the quick set timer option!! I set it exactly to the minute in the am and pm for how long the kids can play before school starts and how long my daughter can play before we meet brother when school is out. PLEASE, please fix this! I can’t remember the exact name of the feature but I’m lost without it!

I’ve come to rely on this app for a number of things, but especially doing laundry in my apartment building. (I was so dependent on it, despite wishing I could see time left on the lock screen, I even bought one of their hardware clocks for guest speakers in a group I belong to.) I could have “4th Flr Washer,” “8th Flr Dryer” etc saved as clocks, each running concurrently. When I opened the app after the last update, all my saved clocks had been renamed with generic names. Okay, annoying, but easy to rename back. But I couldn’t get one clock off “paused” so I closed the app and reopened. ALL my pre-set clocks were gone (not even just generically renamed) except for the one running when I’d closed the app! Will keep trying to figure out how to work around these bugs for awhile, this is a plea to the developers to restore the quick set option (go one better and make it possible on *any* clock; that’s most satisfying UX of any such utility app!) and restore the stability and former simplicity of using the app with multiple clocks stored. (I highly recommend their hardware products, however. That’s sincere, not a bribe to get the app fixed!)

This app overall is good: it lets you set alarms for tasks and visualizes time counting down. There are some UX flaws. The Time Timer logo us front and center in bold dynamic type at all times, while the important information, the name of your timer, is in small and innocuous font. Your eye is forced to go to Time Timer before going to the name you need each and every time. So an alarm for adhd and focus already has a distraction built in. The skeuomorphic buttons for shutting off your alarm and vibration functions are reversed: pressing them “on” turns them off, while the shadow on them indicates the typically “off” position for real buttons. The numbers along the dial are thick, chunky, poorly spaced and again, weirdly distracting for an app about focusing. The only well designed type in this thing is the logo. Lastly the alarm is ear-piercing: I get that it is to be a no excuses reminder, but i dread it going off. You're essentially being acoustically punished for staying on task.