Arsenal Official App Reviews

Arsenal Official App Reviews

Published by on 2024-11-07

🏷️ About: The official Arsenal app, with more video content and better match coverage, plus all the fixture and player information you need to support the team you love. Features: • Stay up to date with latest Arsenal news from across all of our teams: Men's, Women's & Academy • Live Match Day Show and selected academy matches • Watch full press conference coverage, training and exclusive videos • LIVE text commentary, team ne.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.8%

😎👌🔥 Positive experience
20.7%

🙄💅🫥 Neutral
17.4%

~ from Justuseapp.com NLP analysis of 420 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Super organized and simple

- Clear

- Updated the whole time



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.0 out of 5

Disappointing

2022-05-25

For a club of such global size and standing, I find it remarkable that a simple thing like an app is so poor. I have been an Arsenal fan all my life and I live is the US now, and it is so frustrating that ArsenalOfficialApp, crashes, doesn’t load correcting, calendar doesn’t update, content is inconsistent. We live in a world of technology Arsenal, you need to get your app fixed.

New update doesn’t work

2022-06-26

After opening ArsenalOfficialApp it says you have to update to new version. When you do update it and return to open ArsenalOfficialApp it says again you have to update to new version. Can’t actually ever get the new version to open. Never works.

App won’t work after the last update

2022-07-27

ArsenalOfficialApp has just stopped working after the update two days ago. All it brings up is blank page. When it was working the most annoying thing about ArsenalOfficialApp were the pop ups and the commercials for buying this and that. I know you want to sell your kit. I already bought it! Do you really have to fill ArsenalOfficialApp with so many advertisements? I also found the older app to be somewhat better while finding the info that I wanted.

Out of the Top 4

2022-08-28

The updated app lands in 5th place (1star) which is where I’m afraid Arsenal will finish this year. After so many years without an update I’d have thought this would have been so much better. Instead it’s a step back. At the very least bring back landscape viewing.

Go back to the old app

2022-09-29

The old app worked great and was intuitive. This update is horrible to use. Can’t even mute notifications easily for each game while watching live.

Table doesn’t update and it’s in the “matches” section.

The old layout was great, I laughed at the Liverpool app before and now we are just as bad.

Update or downgrade

2022-10-30

For a while ArsenalOfficialApp gets worse with it each update. Now I cannot watch videos because it will definitely crash. While reading articles it will freeze at intervals? Is this a general problem or it is specific to iphone6? Yes i use an iphone6 and I don’t get why ArsenalOfficialApp should be having such problems. Fix pls.

New version crashes frequently!

2022-12-01

I've been using ArsenalOfficialApp for years and I never had any problems until the latest version I updated to. It now crashes almost constantly. It's as if once you finish reading or watching something it crashes and you have to start from scratch opening ArsenalOfficialApp and finding where you were. I hope they make it more stable! SOON??

Previous app was way better

2023-01-01

ArsenalOfficialApp is buggy, less clear, and worse-looking. I’m a Product Designer and I have a feeling they updated it just to do something new. I wish they’d change it back.

Fan Service

2023-02-02

Change I would like to see most is country based TV settings. I travel internationally frequently, and live in the US. Even at home it’s a challenge to know what channel is playing the next game. However to my knowledge ArsenalOfficialApp only shows UK time and channel info.

The other thing is linking to website and website in general. As an oversees Gooner I found it a challenge to find abroad digital membership information this off-season. To the point that I gave up. AST has a much clearer membership scheme available directly from their Twitter. You guys are leaving money on the table.

I like the app but it could be so much more

2023-03-06

I like ArsenalOfficialApp and appreciate it helping me to keep up with my squad. Sure I’m in California but I want to stay abreast of what is going on with my team. I would love to see the records for other teams when I touch their logo. It would also be nice to see stats from previous matchups between the gunners and the competitors. Lastly, I wish the standings were updated much more quickly. When my squad wins, I want to see their new standing as quickly as possible.

Bring back landscape mode for iPad

2023-04-04

Why was landscape mode removed from the iPad app? And you can’t expand videos to fill the screen.

Please return these features, makes no sense to have all this space underutilized.

Faulty

2023-05-06

Being a huge gunner fan ArsenalOfficialApp would be great but they constantly notify you with incorrect updates. I hate to think we won we in reality no one scored and it ended in a draw

App needs updates

2023-06-06

The “Sync Fixtures to Calendar” button does not do anything; ideally, on the phone, it should request access to the calendar (if not already done) and then it should automatically sync matches/fixtures with the calendar.

Log in won’t work

2023-07-08

I enjoy ArsenalOfficialApp overall. I tried to create a login so I could listen to games and watch videos, but the log in won’t work. I get to the final page and I have to give my date of birth, but it won’t let me select a date so I can’t create an account. Really frustrating.

Disappointing

2023-08-08

Just generally disappointing on every aspect. Sometimes you find post match videos, sometimes you don’t. Sometimes they play, sometimes they don’t. Sometimes the “play audio” button works, sometimes it doesn’t. Nothing great, nothing horrible - just generally buggy. Arsenal is not a neighborhood team, they’re international - MAKE AN APP THAT SHOWS IT.

GREAT APP SO FAR

2023-09-09

I really like ArsenalOfficialApp , super organized and simple and clear, and updated the whole time, i hope it stays like this the whole time. Because i had experienced other great apps that all of sudden don’t update as often.

Love that I can listen to game audio

2023-10-11

Gripe
Goal highlights, when viewed, DIM and video controls come to foreground right as Gunners are scoring.

Put another way, every time I watch match goals, the picture dims and I can’t see what’s happening as the ball rolls or flies in the net.

FRUSTRATING

Missing feature

2023-11-11

ArsenalOfficialApp is great for us Gooners but where is the Apple TV support? And the UI needs a facelift

Arsenal football club

2023-12-13

I’m very happy using this website and always a true fan of Arsenal.. I’m from Nigeria in Africa.. hope to get good feed back as welcome message to Arsenal website

Not working after last update

2024-01-13

Please solve ArsenalOfficialApp not working after last update!!!!!

Out of the Top 4

2024-12-16

The updated app lands in 5th place (1star) which is where I’m afraid Arsenal will finish this year. After so many years without an update I’d have thought this would have been so much better. Instead it’s a step back. At the very least bring back landscape viewing.

Multitask is gone

2024-12-16

When you minimize the audio gets turned off. I can’t listen to the match while texting etc. please fix

Please update

2024-12-16

Make it work in landscape and update it as often as possible other than that it is a great app thank you s😄

Women’s team

2024-12-16

I like ArsenalOfficialApp but I really follow the women’s team. Would give it five stars if there was a way to navigate first team and women’s team news, matches, and info.



Is Arsenal Official App Safe? 🤗🙏


Yes. Arsenal Official App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 420 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Arsenal Official App Is 25.1/100.


Is Arsenal Official App Legit? 💯


Yes. Arsenal Official App is legit, but not 100% legit to us. This conclusion was arrived at by running over 420 Arsenal Official App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Arsenal Official App Is 46.2/100..


Is Arsenal Official App not working? 🚨


Arsenal Official App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Arsenal v Lyon - On The Day $6.99
On The Day - August Bundle $9.99
Four Match Bundle $9.99
Arsenal v Leverkusen - OTD $6.99
Arsenal v Barcelona $2.99
Barcelona v Arsenal $2.99
Early Bird - August Bundle $9.99
Four Match Bundle $14.99
Arsenal v Liverpool OTD $6.99
Arsenal v Wolverhampton W. $2.99


How was your experience with Arsenal Official App? Post a Review




Features

The official Arsenal app, with more video content and better match coverage, plus all the fixture and player information you need to support the team you love.

By downloading this app you agree to our Terms of Use ( ) and Privacy Policy ( a copy of which can also be found on these pages).

  Customer Service/Support
Developer:
Arsenal Football Club PLC

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