PhotoSpeak app not working? crashes or has problems?

PhotoSpeak Status

Last Updated on 2020-09-09 by MotionPortrait, Inc.

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Common PhotoSpeak Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PhotoSpeak app on iOS and Android devices. Solve all PhotoSpeak app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PhotoSpeak iPhone Issues and Solutions

PhotoSpeak iOS app crashes, not working, errors
PhotoSpeak iOS app network issues
PhotoSpeak on iOS has black/white screen

PhotoSpeak Android App Issues and Solutions

PhotoSpeak has errors/crashing/not working
PhotoSpeak server network connectivity issues
PhotoSpeak has black screen

PhotoSpeak iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PhotoSpeak app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PhotoSpeak app crashes or not working on Iphone (iOS):

Close and restart the PhotoSpeak app on iPhone
Update PhotoSpeak app to the Latest Version for iOS
Uninstall and reinstall PhotoSpeak iPhone app
Update your iPhone to the latest iOS version

Fix PhotoSpeak on iPhone unable to connect to server/internet connection issues::

To resolve PhotoSpeak network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PhotoSpeak black/white screen (blank screen) on iPhone:

Follow the PhotoSpeak iOS app troubleshooting guide Here →

PhotoSpeak Android App Issues and Solutions

Fix PhotoSpeak not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PhotoSpeak app issues:

Force Stop the PhotoSpeak App
1. On android, goto "Settings" » click PhotoSpeak app. » click "Force Stop".

Update PhotoSpeak to the latest version on PlayStore

Clear PhotoSpeak App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PhotoSpeak app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PhotoSpeak.

Fix PhotoSpeak unable to contact server/ PhotoSpeak internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PhotoSpeak » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PhotoSpeak » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PhotoSpeak on android.

Solve PhotoSpeak black/white screens issue on Android:

Follow the PhotoSpeak android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MotionPortrait, Inc., developers of PhotoSpeak.

Verified email

Contact e-Mail: [email protected]

About this app

You can make anyone come alive, just like the talking wall portraits in Harry Potter’s Hogwarts castle. - Take a portrait photo or pick one from your photo library, and the face will automatically start moving in 3D. - Apply hairstyles, glasses, masks, and beards to your animated 3D avatar. - Share your 3D movie with friends via email, Facebook, and YouTube. - Our app creates your avatar without uploading your photo to any web server. - Our app does not save or upload your avatar data without your operation. this app™ can transform any portrait photo into a moving 3D avatar that repeats your every word. If you have any questions, please feel free to contact us.