Contact iRFR Support
Company Name: Electronic Theatre Controls, Inc.
About: The iRFR from ETC provides a remote for any Eos family lighting system (Eos, Eos
Ti, Gio, Gio @5, Ion, Element and Eos/Ion Remote Processors). This application
requires Eos family software 2.
iRFR Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Electronic Theatre Controls, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit aRFR Remote Control Website
Privacy Policy: https://www.etcconnect.com/Privacy-Policy-Terms-of-Use-and-Acceptable-Use.aspx
Developer: ETC, Inc.
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3 Most reported problems 😔💔
App Broken
by KWHS ASDC
It appears this app no longer works with ETC Ion consoles. When we attempt to connect to its IP address, it doesn’t recognize or read it as a valid address. Oddly enough the classic (legacy) version of this app does work. I expected more from a company with such a valuable product.
Now is not working
by MilosStevan
I have been using this app for last 3 years and it has been awesome. Viewer with the newest update I can’t use it anymore. The app still sees the console but it says “the remote is disconnected”
Tried to delete it and create a new one obviously with the same console name since everything is the same plus the regular updates on council, iPhone and the app itself.
Does anyone has similar problem or does is know how to fix this “remote discovered”
Thanks
Purchased.
by How GH
Disappointed.
Textual. Doesn’t utilize the graphical Power, flexibility, intuitiveness and beauty of the iPad.
It should basically be a touchable, shapeable Magic Sheet.
Not a hard representation of the light board face.
You were ahead of your time in light board software.
But need to catch up in the current paradigm: wireless screens.
I’ve ideas. If you want, get in touch.
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