eKeypad Pro Reviews

App defaulted to an old backup and now new backups are corrupt? Still trying to get it going but no luck so far, it resets to an old file every time I restore and restart.

It’s been working great since I initially installed years ago. Then today, just updated to later version and lost my entire configuration. I set it up again, and it worked but if I close eKeypadPro and relaunch, my configuration is deleted again. even if I save my configuration and do a restore, I get a message that the saved data is corrupt and cannot be restored. Until this is fixed, app is useless

The bug that lost the configuration file cost me many hours trying to discover what the problem was. Without a valid backup I have to manually reconfigure. I’m away from home and without the information I need to do that. Inexcusable for such a mature product playing such a critical role.

Just lost data for two homes as they updated eKeypadPro so I “wouldn’t lose my data”!!!! What the heck? Worked this morning and now it doesn’t at all. Really??

Update: reloaded both my homes and AGAIN, eKeypadPro list both configurations for no apparent reason. Was a happy customer.....no longer. Absolute BS that this keeps dropping configs.

If you get hosed by eKeypadPro like I did, you’ll find settings no longer stick, reset doesn’t work - app just acts broken after destroying your configuration

In order to continue accessing my system, only solution was:
Delete app
Install again from app store
Manually redo everything

An infuriating waste of time, but now it works
again
“Backup” file from previous install is “corrupt”
———————-
update creates corrupt backups and neither saves nor restores settings correctly
now starts with bogus old values
note there is no longer a password field when creating a backup, and new configs are mostly “corrupt”

buggy, obsolete looking UI
buggy
crashy

but oh hey yet more upsell features, u can pay monthly for push notifications, nope

dev needs to rewrite this junk, especially at this price point

Ekeypad has been spectacular for years now but all the recent updates since the push service have not held the information in eKeypadPro I have to restore each time I go into it.

I have deleted eKeypadPro and restored and it’ll work a few times them forget who it is again.

Needs to be fixed it is a heavily used app for us.

Last time I get trapped out of my house. Looking for a new app to work with my elk.

This version keeps losing my profile. Please fix.

When the developer does not release untested patches that break prior working features, this is a great app. As of right now, I cannot use Insteon any more. As a disabled person who relies on this feature working, I am now pretty screwed and have to go searching for another Insteon app, even though, I paid $100 twice, one for me and one for my wife. So, if you want to drop a chunk of change on an app that works sometimes, go for it. Otherwise, look elsewhere.

eKeypadPro has been bullet proof in controlling both my ELK alarm system and my more safisticated ISY lighting system with Insteon switches. The support has been great as well.

I have been using eKeypad Pro for about a year and it does it all. I presently use it to control Home Automation through an ISY 99.
eKeypadPro really makes it easy to control lighting, thermostat, scenes as well as programs. I just recently added two Foscam cameras and that also works great with eKeypad Pro. The excellent support you get from Jayson Callaway is well worth the price....5 star support. I actually sent an e-mail to Jayson on Sunday evening with a question and he responded a few minutes later with an answer.

I would like to update my review from 5 years ago. I just recently purchased an Apple Watch 11. My eKepad Pro works great with my watch. I can now turn on/off lights and arm/disarm my Elk M1Gold security panel from my Apple Watch. The customer service Jayson provides is outstanding. If any one wants the best and most flexible app for controlling their home automation, security system and cameras this is the one.

I recently purchased this program and it does absolutely everything you need to control an Elk Alarm - and the service is phenomenal! I am extremely happy that I bought eKeypadPro.

I’ve been using ekeypad Pro for several years and wouldn’t want to live without it. If you have the Elk system you will want to have ekeypad pro.

eKeypadPro has been very dependable through the years but as you can see from recent reviews it has had problems with a recent update. Support of eKeypadPro has been excellent in the past and I am confident that this problem will be resolved soon. I have already received instructions to repair the problem and it appears to work at so far.

Before you let a few recent bad reviews scare you away from eKeypadPro you should read all of the excellent reviews it has gotten through the years.

This is a great App to control your M1. Support is very quick and efficient in addressing any set-up or other issues. Been using for many years and Highly recommend.

My home has an Elk M1 that provides automation of the lights, sprinklers, heating, security, etc. ekPro provides a graphical interface to control the automation and also incorporate security cameras. ekPro allows remote access to all of control from an iPad, iPhone, or a Watch.

The setup is easy and straight forward. Jayson and his folks provide outstanding support.

I have been using eKeypadPro for Elk and ISY for years now along with multiple cameras etc. I have had the opportunity to ask for added features as well as customer support for new items and custom configurations. The customer support is phenomenal. I always get quick responses that directly address anything I have questions about. This is my go to app!!!

This is the first review I've ever taken the time to write. This is without a doubt the best and most valuable app I have. If you are the owner of an Elk security panel, eKeypadPro WILL complete your install. eKeypadPro delivers the remote versatility and functionality everyone desires. Add to that the outstanding superb personal technical support that Jayson provides, and a package well worth the money. Don't hesitate, you will not be disappointed..... Highly recommended!!!

Have used eKeypad Pro for many years and it remains the best app I have ever purchased. The few issues I have had were addressed quickly and thoroughly. I hope people considering eKeypadPro read more than the negative reviews. Recently an eKeypad update combined with an iOS update at the same time resulted in a configuration glitch for eKeypad. EKeypad jumped on this issue promptly with an effective fix. EKeypad’s functionality and efficient user interface along with excellent support warrants a 5-Star rating.

I too was caught up in the configuration nightmare of late. However, Jayson got back with me within 10 minutes on several support questions and my issue was resolved quickly.

I restored from an old backup and it has worked fine with some very minor adjustments.

What baffles me is the overwhelming desire for people to berate eKeypadPro based on one issue that is completely avoidable by the user if they are taking proper backups. Of course it is unfortunate any of this occurred but programming is a very exact science and from what I can see the programmer here has been very responsive.

eKeypadPro is the only one on the market that handles the Elk and ISY with such expertise and completeness. The GUI may not be to your liking but surprise - you can create your own. Try to do anything like this with any of the ML products.

This is a truly unique product. It’s been around since almost the beginning and deserves a much higher rating. Grow up.

The past few months (2021) have seen a lot of bug fixes and better performance. I’ve been using this for several years with my Elk M1 and ISY-994 and it’s pretty nice.