Whitepages People Search Reviews

I have spent over $700 in pro subscription and background purchases in the last 3 years. A week ago I was kicked from my account and unable to login. I contacted customer service and was notified that my account had been bugged through their system and I would not be able to log back in or receive a refund. I have called back a few times to try to log back into my account but each time have been told that I am unable to and also unable to use the same email to use a new account, which is my only email. The customer service has been no help at all and has only told me the same things and told me that it’s unable to use. I have 650+ contacts and now am not able to use my account which is my main app for work. 2 weeks later and no refund and no way to make a new account since I have one email address. Will be finding a new system for background reports.

I am writing this because it is a RARE occasion these days, in our media, technology, & business driven society that reviews can and ‘hopefully’ will have an impact on the direction and success of the reviewed company.
In addition to a generation that has no idea about the importance and/or price of “PRIVACY” which ultimately affects our freedom, we have companies that are pushing that boundary to the outer limits, and less & less people have the time or intellect to care about ramifications. So, to the point; I have used WhitepagesPeopleSearch for years and have always been VERY satisfied with the performance, but recently WhitepagesPeopleSearch tells me I NEED an UPDATE, which seems to be the trending business model nowadays.
Before automatically complying with the digital request/demand, I read all of the reviews and weighing the pros & cons and after doing so, I found one common & reoccurring complaint that specifically addressed the “UPDATED” version being inferior to the previous version, to include requiring the user to allow access to their location. Probably contacts as well, but I’m guessing because I haven't tried the newest version and won’t be downloading it (EVER) based on not one or two; but NUMEROUS negative reviews citing similar issues. So again, power to the people. Hopefully folks will continue to communicate about functionality and PRIVACY issues instead of blindly marching lock-step into “1984”

WhitepagesPeopleSearch used to be great but they changed something and now it just goes to a blank white screen with a spinning circle when searching, never returning a result. If I try to look up ones In the recent history area, it says that I haven’t unlocked my contacts for this to function yet, yet there is zero places to “fix” the issue that was never an issue before WhitepagesPeopleSearch broke! It’s useless to try and contact customer support because every link they offer to contact them goes to a webpage that doesn’t work. If you do finally get the email format to come up , when I send the email it is immediately sent back with an unknown address warning. Today I saw there was an update for WhitepagesPeopleSearch and assuming it was the fix, I updated it only to find it still does the same thing! What exactly were the “bug fixes” that were “fixed” in this latest update then? I can assure you the biggest bugs are still So yeah.. I’m canceling my subscription. I wasn’t able to use even one of my 20 prepaid lookups this month. Thanks developer guys, for dropping the ball on WhitepagesPeopleSearch!

I literally hate the changes you have made to WhitepagesPeopleSearch since it’s original version. It now looks sleek, but functionality is extremely limited. Basically, it’s pointless for me to use this. I am used to be able to find every business in my area, state, and nationally and that ability along with the ability to save that information my contacts was priceless and I shared and recommended WhitepagesPeopleSearch with so many people. But now it’s literally useless to me. I can never find a business so what’s the point in being able to put it in my contacts anyway because it literally never finds the business I type in. I travel a great deal for my work and I go from one side of the country to the other, and WhitepagesPeopleSearch used to work no matter where I traveled. Now it doesn’t work in my hometown, my home state, or when I go to either of the two coasts. Very disappointed and I hope that someday WhitepagesPeopleSearch works again.

WhitepagesPeopleSearch was great the way it was. My lame iPhone did automatic updates and installed this latest version. I wish I could undo the update. The latest version took the simplicity and versatility away and replaced it with a very limited version.
The original version, or just prior to the latest update, had four categories which enabled you to search for a residential listing, business listing, a reverse phone number search, and a reverse address search. The business listing gave you the option to search by a list which sorted by proximity, or you could view a map that used location services to show what was closest to your position. You could easily expand the distance to look beyond your locality. The reverse phone number and address enabled you to find a a person, business or place, that you may only have some, but not all of the information.
Everything worked great. And now, not so much. Confusing, limiting, not user friendly. Maybe there’s a learning curve, but like I started with, if it’s no broke, don’t fix it!

Do not purchase anything from WhitepagesPeopleSearch it’s a strait up scam . Takes the money from iTunes but nowhere does it allow you to CREATE a account so being you don’t magically have one out of thin air you CAN NOT access your premium services only PAY for them !!! Then you have to be very deep into the PC website to even find a number to call to which they tell you “ unfortunately since you do not have a account we can’t see anything for you or your “ account” as well as you will not have access to your premium services , but you can contact iTunes for a refund “ when I pushed further by saying this is a SCAM all iTunes has to do is say no they become rude and I was told “ sir I do this 10 times a day everyday I know how this works “ any other day I would’ve just let the $5 go . So imagine how many people do that and just let the company keep the money ?? I can’t imagine very many people at all would go to the depths I did to get a number for them so for ONE operator to tell me she receives 10 identical calls a day everyday means the actual number of people being scammed is a tremendous number . Best part is I’m on the line with iTunes now and they’re saying they may not even be able to do the request because white pages piggy backed the charge on top of a monthly subscription I actually can use so they may not be able to isolate the charge to refund it .

I have never left a review of an app before. I have used Whitepages for years and had no problems with it. I have to let the developers or whoever designed this version that it is the worst, definitely not improved. Along with others, I would appreciate having a choice to have the previous version back. This really is not helpful anymore. It might be if I let it access my location, but I don't do that. I was able to find a number I needed, without before. It would give me a choice of People or Business, whichever I was looking for. Now, the whole USA?! Lousy update! Listen to your users and bring back the previous version. I will be watching for an update, with an apology to previous users, to go back to the previous version. That version, from the other reviews I've read, was the best and no one had issues with. Thank you for hopefully listening, understanding and hopefully returning WhitepagesPeopleSearch to the great app that it was.

If you buy three credits in an effort to save money, you should beware that credits expire after an arbitrary period of 30 days. I feel as if I have to inform potential buyers because White Pages does such a poor job of doing so, going so far as to hide this information in the fine print rather than at the point of purchase.

Can anyone help me out here? I suspect that White Pages cancels the credits as a mechanism for increasing profit, but I’m open to the idea that I’m wrong. I called the company hoping to receive an answer as to why the credits expire after 30 days, but neither the customer service agent nor her supervisor could articulate a good reason. Does canceling the credits somehow enhance the customer experience? If so, how? Does it somehow better enable White Pages to provide accurate data? If so, how? And why 30 days? Why not 25 days? Why not 90? Why not a year?

What specific benefit to the customer does this policy serve? I’m open to learning about how WP is working to enhance my experience, so someone please enlighten me.

There is a certain advantage
in being able to search for the owner of a number that called your phone. Unfortunately the resulting information is often incorrect, such as yesterday, when a search on a number of a missed call claimed to be a 95 year old man but in fact was a research study I’d contacted.
If you look for a friend’s number, you are not likely to find the most current listing. I searched myself and the most recent number they had was several years and phones ago. And that was the PAID version! I don’t understand why it’s so difficult for this organization to have correct information. It was once the main authority on all phone numbers and was always accurate and FREE.. I’m not even taking cellular phones into account- I mean they can’t even list current landlines which should be easy for them.
If you buy a subscription you might get information on the person you’re searching, but it will be the last ten phones they had as of five years ago. I canceled my subscription when I couldn’t find a single current number or address for anyone I looked up.
I only gave 3 stars because it did help me find out that my ex was not staying at his parents house- he was actually moved in with a girl half his age. But I couldn’t get the landline (probably a good thing in this case but not the point lol).

I’ve use the service and paid for the premium portion for a number of years. Overall the service itself works well. But as other people have mentioned here, I also, in the iOS version of the application have had the perpetual spinning wheel with no results. I have deleted and reinstalled WhitepagesPeopleSearch logged out log back in many times.

I did write to their support group recently, they intimated that they knew there was an issue in WhitepagesPeopleSearch , & the best suggestion provided was to use the website. But that of course is tricky to do on the phone which is why you use WhitepagesPeopleSearch .

For the time being I took myself off of the premium side of the service until this gets resolved. But the service does legitimately work very well, so I would love to see this issue with the iOS app finally resolved. I have been experiencing it nonstop for over two years now. It’s a long time for a big to remain in an app that’s being updated, &So many people experiencing the same problem. I will say five stars on the website version, but not for WhitepagesPeopleSearch in iOS. That needs help yesterday. RM

I loved the original app and have written two prior reviews with 1 Star. Both times I’ve received replies from the developer with help in understanding what changed or explanation of what they are working on. And turning location services back on to retain my last city entry (not sure how I turned it off) was my error that in my frustration I blamed WhitepagesPeopleSearch . My apologies.

I still miss the old one but can work with this one. For most of what I need it still functions the same - getting from point a to point b in town.

My own personal data is incorrect, but that may have been true with the original and I never was inclined to look up my own name. (I assume the database accuracy is independent of the shell overlay created by an app.) It would be nice to have an easy way to alert someone to correct it. My current address is correct but it is placed below an address in another state I’ve never lived in. There’s also some address data errors for a friend I checked as well. As soon as I learn how to correct mine, I’ll tackle hers.

All in all, if we were rating developer response I’d give it 5 stars. But 3 is the best I can give it based on WhitepagesPeopleSearch itself because I compare it to the original — nothing is an improvement for me.

I took a star away because it really isn’t doing a great job identifying nefarious callers. On the rare occasion I use it for this purpose, WhitepagesPeopleSearch seems to have one level: it ALWAYS tells me the risk is low. But I know better ...

So I lookup the number using an accurate online service and THEN I call the number just so I can hear it say, ‘the number you have reached is not in service’. So much for ID’ing those miscreants.

As for WhitepagesPeopleSearch asking for my location and contacts, allow me to enlighten you.

First, I’ve learned a bit about collecting data, I became interested in the late 1970’s and began formal studies in the field in 1982.

The Facts:

• IF someone wants your location, they can get it.
• IF someone wants your contacts, they can get them.
• IF someone wants your Social Security number, they can get it.
• IF someone wants all your Banking Information, they can get it.
• IF someone wants you bugged with video surveillance, they could easily do it and you’d never know.

The Most Important Fact:

• 99.9 % of people aren’t wealthy powerful or motivated enough to be considered a threat to our nation, so they’ll never warrant this kind of attention.

1). Many times I’m wondering how just how current the data is on this site because there have been errors for us and for other family members. Yet so far it’s the most affordable PEOPLE SEARCH I’ve been able to find. 2). While I’m mindful the title of this Site refers to the long ago printed-and-bound Postal Carrier-delivered Paper ‘White Pages of Bell Telephone Company’ the WHITE PAGES seems not to be an appropriate title because the data includes business listings which had been made available in the YELLOW PAGES. When I first found this Site, I truly hesitated to try it- - it struck me as potentially having been created by a White Vigilante group. Even now, it causes me to pause and ponder.... how wonderful it would be for the owners to create a new name, such as “WE THE PEOPLE PAGES” !!!! Thanks for the opportunity to share my feedback. Peace & Hope! ~ ~ Jain Marie Simmons

Paid annual fee and was unable to access information. Unable to contact white pages. The email support does not allow me too send an email because I am unable to put in my correct phone number due to an Era in the template structure. There is no phone number to contact customer support. I am able to cancel my subscription but I am still charged for the year and the cancellation won’t go through until another year from now.I initially gave one star and this application would not allow me to send the email. When I gave five stars the send button highlighted and I am now able to send the email. I would not recommendTo anyone because there seems to be some funny business going on. If my email is inserted properly I will put in another message if the explanation for what has happened is acceptable.

I use and rely on WhitepagesPeopleSearch a lot for persons and businesses. and have found its content quite reliable. The reverse lookup capability is extremely valuable. The redesign of WhitepagesPeopleSearch featured in the most recent two versions are a welcome improvement, making it easier to use and producing results faster. .
The addition of map location is also useful.

3/19 my review of a couple years ago still applies. White Pages totally replaced my Verizon Phone Book. I like that they include the names of all persons and the ages of those persons living in a residence. That has helped me several times to verify that the person White Pages found is really the person I am trying to locate after losing track of them years ago. .

I wish things were a little bit more informative on white pages! Second of all I wish there was a cross reference! When seeing this I wish that if you spelled your name wrong it could somehow pick up and find the correct person sometimes it’s just one letter off and it won’t find what you need! Also if I look for too many addresses in one day it boots me off very frustrating! I run a business I also pay for a subscription on here and feel I don’t get my full usage! I also get frustrated because everybody’s in the Premier search which means if I’m out of searches I can’t find the person because it’s locked very expensive for three searches

I used to be able to report spam and fraud calls, but in one of the updates, that went away, as did some of the basic caller source info. IT IS BACK! That is one of the most useful features when I find the missed calls listed on my hard-wired phone. I no longer have to guess which friend it could have been. It is even useful to know where the call connected to the phone wires, since so many connect at the same place. A quick look at the map tells me it was spam or fraud.
I also use it to find friends' addresses and phone numbers when I need them, as well as businesses while I am away from the paper phone book and computer.
I have used it for years. It even shows me who my neighbors are down the street.

The last app was one of the best apps in WhitepagesPeopleSearch Store I bragged about it and told all of my friends about it even download it for some of them.
This new version is terrible you took a good app and messed it up! some of the features that were great on the old version were the four categories that you could choose from to look up people, businesses, reverse phone numbers and reverse addresses, also the history part of WhitepagesPeopleSearch where you could look up things you were looking for in the past.
I don’t know if you can change WhitepagesPeopleSearch and put it back the way that it was but if you can please do so because you’re going to lose a lot of users with this new version.

(My review over two(?) years of experience - but read my review based on the latest app update that follows) One of the most useful apps on my phone. I recommend it to all my friends. WhitepagesPeopleSearch allows me to check out those calls I receive from unknown (and thus, unanswered) callers. I just enter his phone number to identify if they are one of the "bad guys" (by scanning down the report to read complaints from others). If it's damning, I will block that number from future calls. Peace of mind comes cheap!!

(UPDATED Sep 15, 2018) What was once an Essential App has become almost useless! The latest update has eliminated the ability to ‘copy and paste’ a phone number from the Recent list and check it out in the White Pages search page!!! This ‘copy and paste’ capability must be restored ASAP!

White pages is quite good when you subscribe to WhitepagesPeopleSearch . Gives very detailed information about related persons ( meaning folks sharing an address that receive USPS mail like bills, etc as well as a nuclear family) The purchase of background information for additional money is welcome if you want to get court filings. Of course, this can be a bit expensive at over $40 a search, as other background searches are cheaper for businesses. Nevertheless, Whitepages should pick up multi-state court information. I advise anyone who is involved in business relationships or marital or equivalent relationships to consider it.
$40 today is cheaper than tens of thousands of dollars and a sullied reputation tomorrow.

I’ve (tried to) use WhitepagesPeopleSearch for years, but the logic in the search engine does not seem any better than it ever was. I can use Google Maps to search for a business, and it uses logic that doesn’t depend on necessarily being perfectly precise. For example, I can enter “Carpet Mills” in Denver, CO. Even though the location I’m looking for is in a nearby suburb, and the correct name doesn’t contain an ‘s’, google will find it, and WhitePages won’t. This means I have to already know the precise name and city for WhitePages, but not Google. Also, many times even when I do enter the exact name and city (corroborated by Google), no results are found. When I am occasionally able to find a business in WP, it’s very convenient to be able to add the entire contact to my address book, but the search engine is so poor, that I seldom try anymore. Google hits it nearly 100% of the time.

I went ahead and paid the $1 for information on a third party and after looking at the inaccurate, out of date and worthless information that my dollar provided me, It became abundantly obvious what is meant by, “you get what you pay for.” However after looking myself up, I realized there was zero effort being made in regards to accuracy because despite having lists and columns appearing busy with information oozing from the screen, there was less than 5 correct names giving WhitepagesPeopleSearch an accuracy rating of less than 3%. Plus, I have never gone by or heard of the aliases that WhitepagesPeopleSearch lists me as having. I have never heard of most of these people period and the false aliases you list me having should be removed as they border on libel. I do not have a common name either so remove that as a possible excuse. People pay and rely upon this information and for it to be so wrong and misleading on every level is just flat out ridiculous and criminal. Until you can get above 50% you should be paying people for their information. I’m pretty much handing you a participation trophy with only needing a 50% accuracy rating. Please strive for something higher and until then list WhitepagesPeopleSearch under amusement only or entertainment should be mandatory. In the interim, I will share my experience with my company, vendors and clients to make certain they are not paying for this garbage or depending upon it’s accuracy.

I can tell you the recyclers won’t take them curbside and that you should take them to the facility or throw them in the trash. I know because I don’t need mine anymore since I have whitepages. Don’t google a name for an address - you know how much misinformation you get and how it’s a rabbit hole of services trying to sell you background checks! Just get WhitepagesPeopleSearch and get the information you need. If it’s available publicly, you’ll find it there, no hassles. My only complaint is when it tries to upsell me to the premium service, but everyone needs to make a buck. It is a business! I’m happy with WhitepagesPeopleSearch and will continue to use it.

I’ve only used the “Free” options, never really needed anything more. Have been using WhitepagesPeopleSearch for years without any issues. Basically use it as help in finding addresses when adding someone new to my mailing list. Especially around Christmas or other Holidays for cards or gifts. The info has always been accurate in my case. Also like how it gives the same info you’d find in a phone book and nothing more.(Unless you want and pay for more info I assume) Bottomline, you get a way of finding some basic info in WhitepagesPeopleSearch faster than using an actual phonebook.