Contact Heartwood Online Support

by Scammers We Bust

The game is super fun, just need more attention and more updates and new areas I feel like it’s stuck in the same 3-4 places to lvl and explore. I’m pushing lvl 47 and I feel like what’s the point of lvling any more there are no more areas and no new enemies. Please update soon with new areas and new mobs. ===Update====
So the above review was from may of 2024 and now I’m writing for September 2024
Last month pointless update happened nothing new or changed besides some random event that had nothing to do with the anticipated update no new areas no new guys nothing new besides a bunch of changes to setting waste of time when they could’ve added a new areas or new monsters for level 50+ this game is stagnant. They’re not focusing on the big picture instead of wasting everyone’s time. And if you have a lack of funding, I have a few suggestions for you to create a new map or area that will peak a lot of peoples interest and then add new weapons or armor that you can buy from the shop not $100 mounts that none buys you need to generate yourself a good revenue to be able to invest in the game more. I’ve been waiting over a year for your update. when is the update going to happen? There’s no information there’s no updates letting anybody know anything ?!?

by Voidihaha

Played 100 games especially this genre games like curse of aros and co and never had any problem with any game. Heartwood decided to bann me perm for botting which i never did why would anyone bot with a max lvl char. Heard from alot of high players they got banned too for no reason looked at the population and saw they lost half of the playerbase in less than 3 months. I decided to contact the support after 6month because finally they said new update was coming. I went very nice and hyped in the conversation wanting to come back and have fun with the new update and help the community getting players i had 5 friends rdy to jump in with me and grind. However the support was so insanely rude said they dont care if i used anything in the past and i should just start over. After that i told them to pls check again cus i never used ANY bot i was putting so much time into lvling and grinding. The response was we dont care. Thats when i wrote the only rude thing which was its no surprise u lost so many players after that i got kicked from discord and they banned my new lvl acc. I mean look how easy u get banned after putting weeks of grinding just dont try this game and play curse of aros its x10 better and the support is super nice

by Pug Dogs

I have played MMORPGs since the first ever request. Thought I would check this out. Got a quest to kill bunnies the first bunny killed me and then I ended up going to a graveyard. I tried to kill another bunny, but then they just chain killed me making impossible to progress. Obviously the devs put no thought into the game and are just rushing this junk out for a quick money grab. I didn’t expect the easiest game in the world, but this is ridiculous and simply not fun and lacking any guidance

Also IAP prices , though cosmetic are beyond crazy expensive. Small world to boot.