Contact EA SPORTS MLB TAP BASEBALL 23 Support

by Djwraacks

I’ve been playing this game for years, having enjoyed it and participating on teams when Glu owned it. Since EA took it over, the game performance is pathetic. Choppiness, frequent disconnects from the game necessitating an app restart, sometimes losing game progress, and constantly spinning circles with delays as much as 30 seconds before a new game loads. The ads are ridiculous! Way more than when Glu owned the app, with up to 1 ad every 5 minutes, disrupting a series of games. Trying to dismiss the 60 - 90 second ad requires literally 4 - 5 clicks to get through the screens and get back to your game. And the same ads over and over. I’ve become so frustrated that I’ve actually quit playing the game some days. The only reason I play is loyalty to my team as the leader. Many players have abandoned this app - and we’ll come back to it if changes and improvements are made…

by Suzreyn

For the last 3 months I have been locked out of baseball 23. They have said they have been working on the problem but won’t tell what the problem is. I have been playing this game for 10 years with no problem until EA bought the game from glu. When I tried to sync the 22 account to my 23 account the 22 account froze. I notified customer service of the problem so I could get the keepers and my VIP status. When I did that my 23 account froze and both of them have like that for 3 months. I have had over 25 customer service representatives try and help me and they all want me to do the same thing. They don’t communicate with each other so I have to explain to each one what is going on. I have to send screenshots that they have already of my team and one of the reps said he couldn’t find the club I was on and I had to send a screenshot of the club name. At this point the keepers are useless but my VIP status isn’t. I spent a lot of money to get that and you would think they would be able to give me that. They won’t even address the frozen accounts. This is no way to run a business.

by Lroyak

I picked this game up as soon as I saw it in the App Store and was really excited to try it. I’ve played quite a few other baseball games in the past, mostly the baseball superstars series on IOS, so I have quite a bit of experience to compare this game to. My main problem is that it doesn’t feel that proper timing or having better players makes any noticeable difference in outcome. For example, when I started investing into certain players I didn’t see any improvement in the batting average or distance on hits. I think it is pretty random, when you make contact, whether it is a hit, hr, or out. Beyond this problem, I think the game menu, CPUs, and graphics all need work. It’s not fun at all when you think you have Wander Franco on your team but he looks like any other player and has facial hair he has never had in real life. This game feels rushed and unpolished so I guess it’s just another money grab app from EA. Not really surprising when you compare it to their other mobile games, but I’m still disappointed. Hopefully they can fix this game soon as I think a real MLB game for IOS would be great.