Contact Zen Word Support
Company Name: KidultLovin
About: Playing Zen Word 10 minutes a day brings you incredible challenging and relaxing
experiences.
Zen word is a challenging word game & brain game that helps to
train your brain and sharpen your mind.
Zen Word Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Zen Word® - Relax Puzzle Game. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zen Word® - Relax Puzzle Game. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KidultLovin
Verified email ✔✔
E-Mail: support@kidultlovin.com
Website: 🌍 Visit Zen Word Website
Privacy Policy: https://kidultlovin.com/pp.html
Developer: Kidult Lovin
Privacy & Terms:
https://www.learnings.ai/pp.html
https://www.learnings.ai/tos.html
Read 7 Customer Service Reviews 😭😔💔
Hello, do help requests earn points for the team? Thank you for your response.
I WAS CHARGED $12.55 TWICE BY MISTAKE. I TALKED TO YOUR MACHINE ONLINE ON ZAN WORD SUPPORT. IT SAID I WAS GOING TO GET A REFUND. SO I WAITED & FOR THOSE CHARGES I GOT $1.04 REFUND EACH? I LIKE THAT GAME, BUT I HAVENT PLAYED IT SINCE THAT MISTAKE. SO PLEASE CORRECT IT SO I CAN GO BACK PLAYING
I have uninstalled Zen Word because I HATE playing a game only to be forced to watch a political ad. They have NO PLACE in these games!
I have never bothered to complain about an ad before, and actually I am not sure why I find this ad SO annoying. However, the “young doctor” who recommended this game to his mother drives me crazy. I am old enough to be his grandmother, but for some reason I am glad that I am not. I actually find something else to do for the few minutes this ad is on which often means I am willing to leave the app I was using. Just FYI
Good start … but …
by Nikkitytom
I just removed two stars after I got a "developer response" to this suggestion. It was the same blather they paste as a reply to any comment or review we make. "We need the Ads to bring you a better experience". Blah blah blah. Of course we can PAY to have ads removed. But are we guaranteed that ALL ads will be removed. And the last time I checked, we had to pay for ad removal a WEEK at a time!
I started out very optimistic, particularly when I was given the option to skip the early easy games! 👍🏼. But then the Ads started … an avalanche of them and they’re LONG. And why ads so unsuited to people playing word games. We’re not interested in “popping” games. The latest annoyance is a very rude prompt reminding that the puzzle we’re working on “is three letters” … or “four letters”. We KNOW that and we’re just hesitating over typing a letter. It’s rude and very irritating. Just make the letter boxes shake or the edges turn red as a warning. I’m getting disappointed after such a promising start!
Not as advertised
by 49schnauzers
I am so tired of games that don’t play as advertised. You see one game board in the ad, but you never see that board in the game. It looked different from other word games, but it is just more of the same. The main reason I downloaded this game was because the preview said “No ads”. Totally false. If anything, there are more ads than in similar games I’ve tried. There are ads after almost every game board. The ads are longer than it takes to play the game board. Why can’t the creators give us what they advertise?! I’ve already deleted this game. What a waste.
App is designed to overcharge for purchases
by Jdarc04
Looking at my Apple receipts, this game cheated me by charging me 5 times for purchases of a “piggy bank” $1.99 on one receipt. And I have repeated receipts for this charge. The game only allows you to buy the item when it is filled, and it takes several completed games to fill it. It also allows you to get free spins daily to collect coins. Only now it seems these spins are not free. I only have purchased anything rarely, since I can get through the levels without it. If it’s doing this, the game is a rip-off!
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