Contact EVCS Support
Company Name: EV Charging Solutions
About: About EVCS: EVCS is one of the largest public EV charging networks on the U.S.
EVCS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EVCS Website
Privacy Policy: https://evcs.com/privacy
Developer: EVCS
3 Most reported problems 😔💔
Dismal
by Autnagrag
I gave them a one star review based on their merit, because I am not a shill, which is the only explanation I can come up with for the five star reviews. They “reached out” to me, which only apparently had the effect of allowing them to delete my review. I tried to use one of their chargers using this “new“ app. The charger would not activate. I called them, and they were no help. I was in a small town in the hinterland with few options for charging electric vehicles. These people do not merit your trust.
Chargers have a lot of problems
by Pandita1kenobi
I had to plug my car 7 times one day every time the app holds 30 dollars from your account
I called customer service they said I need a subscription in order to see if they can help me
Every time I plug my car the charger shuts down and I had to move to at least 2 different locations to see if the other charger works
Slow and clunky
by Pac42
The new app is slow and only works about half the time. It is clunky and erratic in its function at best. Stations were missing, and while they added my local one which helped, there are probably still some missing. The app is still excruciatingly painful to use.
Have a Problem with EVCS? Report Issue
Why should I report an Issue with EVCS?
- Pulling issues faced by users like you is a good way to draw attention of EVCS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EVCS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EVCS.
