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by Help Heather

I really do see this app as being great for an individual’s in need of some guidance on developing consistency in habit and self-investment. It just wasn’t my forte.

My biggest concern is that I canceled my subscription a year ago, but was just charged for it!?! I didn’t even receive any emails or other notifications I was being charged. In my third party payment provider the company that owns Greatness, Joggo, etc. Kilo Research - just billed me $66. No indication whatsoever. Now I’m haggling with the company via email (which I had to dig to find), as there’s no profile/account button in the app (that I had to just download again to see if I could check my cancelation from a year ago).

These business practices are not ethical. Consumers should have access to their account to see their subscription status, and before a major corporation takes money out of someone’s account they should receive notice. Very unethical. Just worried about people who aren’t watching their transaction histories as closely as I do.

by TGM2222

READ THE FINE PRINT WORH THIS APP. After seeing this app add almost daily I purchase it for $66 for a year. I was hesitant because most of the apps I subscribe too have a monthly. I tried using this app multiple times but it was clunky, didn’t always work as it was described & send way too many notifications. I forgot about the app & my mistake did not cancel the subscription. Fast forward a year, I was contacted by my bank for fraud activity. I did not recognize the vendor in question (greatness was not in the name) so I declined the payment. Immediately cancelled my card & PayPal account. Only after filling the fraud claim with my bank did I find out it was the renewal for the Greatness App. Greatness App felt I should pay the renewal fee & suggested my bank decline my claim. I have since cancelled the app & am paying for a year of the not so great app. After doing some research, this is typical of the company. Locating the verbiage of the renewal is not easy to find but the company has it at their fingertips when you ask for a refund.

by Kbz2012

Got the Greatness App because of an Instagram ad. After paying for a subscription, two things happened. First, it was immediately obvious that the app is extremely confusing, difficult to use, disorganized, sloppy, and poorly designed. Second, I discovered that there were MANY reports of fraudulent billing practices from other Greatness App customers. This included unauthorized charges, charges much higher than they should be, refusal to refund, no response to emails, etc. I immediately contacted the Greatness App for a refund. However they refuse to refund the purchase, saying “as an exception, I would like to offer you a 50% discount for the latest charge since your satisfaction is our team's highest priority.” This app is happily scamming people even when users try to hold them accountable, and doesn’t care one bit about customers. Or, quiet frankly, ethical behavior. Stay far away.