Contact Cats Soup Netflix Edition Support
Company Name: Netflix, Inc.
About: Available exclusively for Netflix members.
Hungry for cuteness? Help cats boil
soup to their hearts' content in this cozy delight — stir and chop
ingredients, dress 'em up and more.
Cats Soup Netflix Edition Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: cats@zeptolab.com
Website: 🌍 Visit CATS Website
Privacy Policy: http://www.zeptolab.com/privacy
Developer: ZeptoLab
3 Most reported problems 😔💔
crashed and lost progress
by Not Die
i was loving it, with the no ads and not having to pay money for any extra features, but then it crashed and lost all of my progress. i was in the cat tower (which i never go in because it’s stupid and useless but i just wanted to construct a new floor so i could get the achievements) but then when i tried to get out of the cat tower the game completely crashed and lost all of my progress. the screen is stuck on a forest with trees and when i go to other netflix profiles, theirs are fine, but mine is the only one that’s messed up and it won’t go back to normal. i’m disappointed because i really enjoyed this game. this bug needs to be fixed because i’ve seen many others who have experienced the same thing.
Just like the rest, I’ve lost all my cats!
by Ash_Smash9234
What the heck! I’m so mad! I’ve been playing so long and have gotten so many cats, and it’s all gone! This game was so fun too, how disappointing. I have both versions, this Netflix version and the regular version. All I did was add another floor to my cat tower, and my screen bugged out, and sent me back to the main screen, but there was just trees, and all my beautiful, cute cats, that I’ve spent weeks and weeks decorating and leveling up, are all gone. I almost cried! A bunch of people are having this problem. I should really read the reviews before downloading apps…
Deleted all my hard work :(
by 420420420420710
Just tried logging on and all my cats and all my work I spent daily for the last year working to get I would love to get them back if possible I had so many pets too :((
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