Contact Blue Moon Solitaire Support
Company Name: KL Land, Inc.
About: Blue Moon Solitaire is a unique experience based on an old family tradition of
people too stubborn to quit. Named because players would only win “once in a
blue moon”, the advanced difficulty (available in Legendary mode**) makes it
an addictive challenge for solitaire lovers.
Blue Moon Solitaire Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KL Land, Inc.
Privacy & Terms:
https://kllandinc.com/blue-moon-solitaire-disclosure/
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3 Most reported problems 😔💔
Broken
by TWObitERROR
Something fishy happened after the most recent update. Used to play and regularly beat this game on Easy. It was enjoyable and fun. After most recent update I was unable to solve the game on Easy 20 games in a row. I decided to play a game of Easy using the Hint feature for every turn to see what would happen. The game itself could only solve up to 88% before running out of moves. Did another game, got to 90% before it had no more moves. I suspect developer has tuned the game so player is forced to spend money on power ups to regularly solve the game. Deleted.
Frustrating graphics
by Jay Michael
Easy mode only has clubs at diamonds so that’s a bummer and then when the cards render and you like complete a deck and the deck turns over the cards don’t even render correctly the train they turned back to Queens and twos
Price is too high
by Aco--
And miss me with that subscription nonsense. I’d pay $10, $24 is too much.
Edit based on the devs response:
Here are a few more thoughts.
- powerups: The flip animation when powerups are available is distracting and irritating. It makes the concept seem like a cheap money grab. This would normally have resulted in an instant uninstall from me, but the game is actually fun once you use the powerups and the flip animation turns off.
- All the animations are too slow. There should be a setting which turns this off.
- The base free game is largely luck based and doesn’t provide a compelling enough reason to switch to the full (very expensive for solitaire) game. Hiding the challenges and other bonus material behind a paywall makes sense, hiding the higher difficulty levels seems odd as this is a cheap opportunity to increase enjoyment and likelihood of someone paying for the extras. But I’m not here to critique your business strategy.
- For as much as I hate ads, I’m fine with ad supported free tiers. But I genuinely think $25 is too high for this game. I’m absolutely never ever going to subscribe to a solitaire game. I think that practice is scummier than ads. Let’s meet in the middle, I’d buy powerups to support you, but those actively make gameplay worse with the aforementioned flip animation.
Thanks for listening. Good luck.
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