Contact Tapon - Stories & Novels

Contact Tapon Support


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About: Tapon: an online-novel library at your fingertips. Digital reading is already a
way of life.



Tapon Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: service@tapon.com

Website: 🌍 Visit Tapon Website

Privacy Policy: https://support.tapon.com/privacy_policy_en.html

Developer: Tapon








15 Most reported problems 😔💔

4.7 out of 5
Olive
2024-08-20

My last 2 orders of coins aren't showing up in my account. I noticed that mine isn't an isolated case. Now I'm concerned. It appears that I''ve been scammed. How is this OK? Also, why are there no telephone contacts?

Pat Brown
2024-04-10

Can not claim reading rewards

Maria Perez Villa
2024-02-08

I’m still being charged 10 dollars and I no longer have the app I’m needing a refund for both 10 dollar charged! First charge was for 9.99 on dec 19 2023 And the second one 9.99 dec 22 2023

Jo Ellen Elixson
2024-02-07

I read and downloaded ads for free coins but Tapon didn’t record that. Therefore I’m having to start over and shouldn’t have to. Please look into. Thanks.

Jo Ellen Elixson
2024-02-07

I read and downloaded ads for free coins but Tapon didn’t record that. Therefore I’m having to start over and shouldn’t have to. Please look into. Thanks.

Lorelle Budde
2024-02-01

I have just purchased coins and they are not showing in my account My account is showing. No coins, no history I cannot find my account now, it is a new one What is going on? Please advise how to recover Thank uou

Stephanie
2023-07-04

I am unable to open tapon app. I have paid and have money on this account. Please help

Sandra Muniz
2023-05-04

I did not download this app so please stop trying to take $ out of my card! I don't want to proceed with this app that I did not download!

Jackma
2022-08-07

Recently I purchased coins and paid payment but still in my account there is no new update about coins. Please refund my money.

Tyna Petero
2022-07-28

It's the second time I have purchased coins but I have not received my coins I ha e wasted Ksh 2100 upto now. Kindly help

Jessica
2022-06-16

Hi, I'm having issues logging In with either Facebook or Google, thereby preventing me from unlocking the other chapters to the book am currently reading. Pls I need help Tnxs.

Cess Rivera
2022-06-05

Hello, I’m currently reading ‘When there’s nothing left but Love’. When will the next chapter be posted. Thank you!

False Advertisement

2023-11-03

by RealReviews75

Saw An Add For This App In Instagram, It Said “ Stop Reading Half Of The Novel, All Novels Here Are Free” I Click The Link To Go To The App, Download And Start Reading, Just To Find Out That The Novels Are In Fact. Not Free And Is Like Every Other Reading App. They Give You A Few Starter Chapters To Get You Hooked And Then Make You Pay For The Rest Of The Book. I Would Not Have Downloaded The App If I Knew I Had To Pay, I Already Have Plenty If Reading Apps That I Pay For Already, They Don’t Need Any New Friends.

Too expensive!

2023-11-10

by Great Dain

You can buy a paperback for less than $15, yet to read 1 book costs a fortune! I’m on chapter 54 and it has already cost $15 with over 200 chapters in the book! Chapters are only a few pages. Stories seem good, but I’m leaving them Unfinished. Simply not worth the costs. Way better Apps out there for less and you can finish a book without breaking the bank!

Total Scam

2023-11-23

by Melissa2345

Falsely advertise that all books are free - they are not! After the first several chapters, you have to start paying - A LOT OF MONEY. I wouldn’t mind paying a few dollars to read the remainder, but what is charged here, and all other apps like these, is excessive. Going back to my Kindle, where books are a much better deal.


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