iBox-Art app not working? crashes or has problems?

iBox-Art Status

Last Updated on 2022-04-25 by 海南链盒科技有限公司

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Common iBox-Art Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iBox-Art app on iOS and Android devices. Solve all iBox-Art app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iBox-Art iPhone Issues and Solutions

iBox-Art iOS app crashes, not working, errors
iBox-Art iOS app network issues
iBox-Art on iOS has black/white screen

iBox-Art Android App Issues and Solutions

iBox-Art has errors/crashing/not working
iBox-Art server network connectivity issues
iBox-Art has black screen

iBox-Art iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iBox-Art app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iBox-Art app crashes or not working on Iphone (iOS):

Close and restart the iBox-Art app on iPhone
Update iBox-Art app to the Latest Version for iOS
Uninstall and reinstall iBox-Art iPhone app
Update your iPhone to the latest iOS version

Fix iBox-Art on iPhone unable to connect to server/internet connection issues::

To resolve iBox-Art network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iBox-Art black/white screen (blank screen) on iPhone:

Follow the iBox-Art iOS app troubleshooting guide Here →

iBox-Art Android App Issues and Solutions

Fix iBox-Art not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iBox-Art app issues:

Force Stop the iBox-Art App
1. On android, goto "Settings" » click iBox-Art app. » click "Force Stop".

Update iBox-Art to the latest version on PlayStore

Clear iBox-Art App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iBox-Art app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iBox-Art.

Fix iBox-Art unable to contact server/ iBox-Art internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iBox-Art » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iBox-Art » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iBox-Art on android.

Solve iBox-Art black/white screens issue on Android:

Follow the iBox-Art android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 海南链盒科技有限公司, developers of iBox-Art.