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About: Luna is a curious girl who loves adventure. Join her on a journey to explore the
mysterious abyss and make lots of various new friends.


 
  2024-08-26

Ocean Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ligensoft





Privacy & Terms:

https://www.instagram.com/ocean_aquastory



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4 Most reported problems 😔💔

4.6 out of 5
Deborah Spain
2025-08-03

I hate a game that advertises one thing and does another, its a scam to obtain your money, the contact point in the game is AI it gives you the same answer, I've been waiting for over a week to receive my withdrawal, the AI tells me 3 business days. There is no other place to obtain a direct contact. I am deleting this game and leaving notice on FB for no one to use it.

Stealing from other games

2025-02-18

by OriginallyFellow

The concept of the game is literally the same as in the game “Dear my cat”. The ui is quite similar (but worse). Both games have you upgrade things and companions. You can collect hearts from the companions, in this case, the companions are fish.

Now, let’s talk about the cosmetics of the character you play as. If you have played the game “Sky: children of the light”, you would have noticed that the things you wear are suspiciously similar to the cosmetics in sky. The pants/clothes are the exact same with a few alterations. Same with the capes and some of the hairs.

Oh, and did I mention the fact that this, like most rip-off games is really boring and low quality? Still surprised this is allowed on the App Store.

Copy but it’s an ok game :/

2025-02-19

by @Koma_doesart

So basically this game is a copy of the famous game Sky:Children of the light and Dear my cat mixed together so basically the only change they made was instead of the story of sky it’s a girl Luna just caring for fish when the whole opening looked really cool but it’s ok I guess? I mean not much you can do but see the resemblance between all three games. At least I guess they could change the hearts into stars and change the characters design and some of the clothing cause it’s basically impossible to see that almost all the items have been taken from Sky:Cotl I hope you can change some of the characters but still an ok game to my view.

-No hate just to tell how similar they are 🥲🥲

definitely beautiful and calming

2025-02-20

by CvonD1

But access to the developers is .... non-existent. Ligensoft help page is written in Korean, with a stamp-dated line on an empty page, quoting 2020 as the date.

The cart that allows you to acquire In-game currency, which allows to play and interact with fish etc. without having to watch horrible zombies-like ads (yes, really...) every time you click on something, is now broken, tickets are blank, rubies purchases are blank, shell purchases are blank.

The social media links to facebook, etc. are sporadically maintained, mostly by us, the users, every six months or so ....

It's such a stunningly-beautiful world, although played for one player only, delightful to play with dozens an dozens of fish species, most existing in the real world, some others fanciful and fun ... It would be terribly sad to see the developers abandon it and let it fall in disrepair.....

Is anyone listening? Developers? Hello!?
Thank you for your attention and care.... Kindly requesting much-needed fixes.




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