Contact WIN Reality: SwingAI+SmartPark

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About: Are you a WIN Reality member? If so, you’re in the right place— the WIN
Reality Companion App makes VR baseball and softball training even more
fun! Throw pitches to VR hitters through our all new “Live Pitch” feature.
Connect to the VR headset, select the pitch type and pitch location, and try to
strike the hitter out! Live Pitch can be used locally or from opposite sides of
the world, giving you endless ways to trai.


 
  2026-05-29

WIN Reality Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Win Reality



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WIN Reality Companion App Website

Privacy Policy: https://winreality.com/privacy-policy/

Developer: WIN Reality





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5 Most reported problems 😔💔

4.2 out of 5
JOANN HOLLAND
2025-11-19

The automatic payment was charged to my credit card (last four = 8006) and I want to discontinue my membership and am requesting a refund for the last payment. I subscribed for my granddaughter who played softball in high school. She is now in college and has not used this for 2 years. Telephone:321-474-5887. Name: JoAnn S. Holland. Email: joannsholland@redacted

Andy Garr
2025-06-25

I haven't been able to properly connect and haven't even been able to use the app and I purchased it in late 2024. Can someone please contact via phone call to help walk me through the set-up process so that my son/daughter can start using the a(71p that I have been paying for since December? Please call me as soon as possible at (715) 340-6942. Thank you in advance for your time! Andy Garr

Don’t waste your money

2024-08-01

by TurkeyLeggOriginal

The app works fine. But since they don’t provide a way to review win reality on their website, I’ll do it here. You can’t calibrate your bat properly. The vr bat and the real bat are not in the same place. The relationship between the batters box and home plate is off. I stood on home plate and took a pitch. The pitch was to my right side, inside the batters box. Win reality showed it as a middle middle strike. Did this multiple times and put my hand with the controller where the ball crossed home plate as if I was going to catch the ball. It’s not accurate. Thank goodness they gave me a refund. It’s just not realistic enough. Now I know why my son struggled in his travel ball tournament last weekend at the plate.

Billing issues

2024-08-02

by EagleinChains

The product itself is ok however the company is very predatory with its billing and subscription renewal by making it difficult to cancel a subscription. They will continue to bill you despite trying to get it cancelled.

Not happy with app but the vr game is good

2024-03-15

by Joshona

The app is so messed up I’m so many ways. One when I signed up I can’t even access the app due to the email or password being “wrong” when I know for a fact that they aren’t. And let’s just say they were I tried to email for a password change the email never came. Also there is not way to see your email that u put in or anything. The training part is very good but the app sign in is absolutely terrible.




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