Contact Shokz

Contact Shokz Support


Company Name:

About: Main features: 1) EQ Modes: Two EQ Modes available: Standard Mode with balanced
frequency for listening to music and Vocal Booster Mode to enhance intermediate
frequency for listening to audiobooks, podcasts, etc. 2) Multipoint Pairing:
Headphones can be connected to two Bluetooth devices at once to achieve seamless
switching between devices.



Shokz Customer Service 👿🤬😡😠💢😤

Shokz Contact Information

Listed below are our top recommendations on how to get in contact with Shokz. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Shokz. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Shokz Co., Ltd.








Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Useless app, don’t waste your time

2023-07-28

by Toodamgoofy

If you have anything other than OpenRun Pro or OpenFit you are wasting your time. My OpenRun headset is great but if you can’t do anything with this app then it’s useless.

In response to this review they responded that they are always trying to improve their app and then reiterate that it is only compatible with two of the many devices under the aftershokz logo as if they updated the app and took away the older models of headsets. Bad business. You don’t restrict your clients, you add more clients. Their idea of what or who to cater to is simplified by making YOU buy more expensive headsets and in today’s economy that’s just asking for too much in my opinion.

Useless app, don’t waste your time

2023-08-20

by Toodamgoofy

If you have anything other than OpenRun Pro or OpenFit you are wasting your time. My OpenRun headset is great but if you can’t do anything with this app then it’s useless.

In response to this review they responded that they are always trying to improve their app and then reiterate that it is only compatible with two of the many devices under the aftershokz logo as if they updated the app and took away the older models of headsets. Bad business. You don’t restrict your clients, you add more clients. Their idea of what or who to cater to is simplified by making YOU buy more expensive headsets and in today’s economy that’s just asking for too much in my opinion.

Useless app, don’t waste your time

2023-09-01

by Toodamgoofy

If you have anything other than OpenRun Pro or OpenFit you are wasting your time. My OpenRun headset is great but if you can’t do anything with this app then it’s useless.

In response to this review they responded that they are always trying to improve their app and then reiterate that it is only compatible with two of the many devices under the aftershokz logo as if they updated the app and took away the older models of headsets. Bad business. You don’t restrict your clients, you add more clients. Their idea of what or who to cater to is simplified by making YOU buy more expensive headsets and in today’s economy that’s just asking for too much in my opinion.


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  1. Pulling issues faced by users like you is a good way to draw attention of Shokz to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Shokz customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shokz.


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