Contact Capture ADV

Contact Capture ADV Support


Company Name:

About: Connecting with more secured world, the free video app that allows you to easily
available anywhere, which supports the full line of Capture products. The key
features of Capture ADV Application include: *H264 & H265 decoding supported.


 
  2026-01-15

Capture ADV Customer Service šŸ’¢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Resideo Technologies, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: šŸŒ Visit Capture ADV Website

Privacy Policy: https://www.een.com/privacy-policy/

Developer: Resideo Technologies, Inc.





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Protect your data and wallet. We investigate the developer's website (Adiglobaldistribution.us), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems šŸ˜”šŸ’”

2.8 out of 5

The worst security camera ever

2025-03-09

by Michael_1010101

This system is horrible so if you read anything in this review just know that! That being said ..
1. Working this from your phone (IPhone 14) is a joke. There is limited playback features and it glitches all the time. It also boots you out after watching a playback video in a few minutes.
2. There is no indication if there was any motion that the camera picks up activity on the timeline review. So unless you know specifically when something occurred be prepared to watch a lot of video
3. You can only fast forward 2x the speed .. which is still slooooww when watching hours of film trying to find when something occurred
4. I could go on and on but hope you get the point.

Get another camera

2025-03-10

by Korny_K

Tried to use this app to remote view a capture camera. It is absolutely the most frustrating and ancient app. It is not easy to use and the camera itself is difficult to setup. Other manufacturers I can connect a camera to the app and remote view in minutes. An hour later I’m wondering how to return this camera. There is limited support for this product line.

Terrible

2025-03-11

by AustinNH

Huge step in the wrong direction. Horrible interface, terrible camera playback sync, confusing menus, not intuitive at all, analytics and notifications work - rarely. The previous generation was miles beyond this garbage. Not to mention no desktop application or VMS. Will not purchase Capture ADV again.




Have a Problem with Capture ADV? Report Issue




Why should I report an Issue with Capture ADV?

  1. Pulling issues faced by users like you is a good way to draw attention of Capture ADV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Capture ADV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capture ADV.


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