Insect Identifier Status

Last Updated on 2024-07-24 by Le Giang Nam

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Common Insect Identifier Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Insect Identifier app on iOS and Android devices. Solve all Insect Identifier app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Insect Identifier iPhone Issues and Solutions

Insect Identifier iOS app crashes, not working, errors
Insect Identifier iOS app network issues
Insect Identifier on iOS has black/white screen

Insect Identifier Android App Issues and Solutions

Insect Identifier has errors/crashing/not working
Insect Identifier server network connectivity issues
Insect Identifier has black screen

Insect Identifier iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Insect Identifier app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Insect Identifier app crashes or not working on Iphone (iOS):

Close and restart the Insect Identifier app on iPhone
Update Insect Identifier app to the Latest Version for iOS
Uninstall and reinstall Insect Identifier iPhone app
Update your iPhone to the latest iOS version

Fix Insect Identifier on iPhone unable to connect to server/internet connection issues::

To resolve Insect Identifier network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Insect Identifier black/white screen (blank screen) on iPhone:

Follow the Insect Identifier iOS app troubleshooting guide Here →

Insect Identifier Android App Issues and Solutions

Fix Insect Identifier not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Insect Identifier app issues:

Force Stop the Insect Identifier App
1. On android, goto "Settings" » click Insect Identifier app. » click "Force Stop".

Update Insect Identifier to the latest version on PlayStore

Clear Insect Identifier App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Insect Identifier app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Insect Identifier.

Fix Insect Identifier unable to contact server/ Insect Identifier internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Insect Identifier » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Insect Identifier » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Insect Identifier on android.

Solve Insect Identifier black/white screens issue on Android:

Follow the Insect Identifier android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Le Giang Nam, developers of Insect Identifier.

About this app

Insect Identifier can help you instantly identify any insect with your phone. Don't worry, InsectIdentifier still works even without internet connection. Keep track of your identifications with a beautiful collection space. And if you are going on a trip without Wifi? You can share any of your insect id with your friends. • You can subscribe for unlimited access to all features within InsectIdentifier and remove ads.