Crush Status

Last Updated on 2023-07-15 by Huaihua Sijie Information Service Co., Ltd.

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Common Crush Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Crush app on iOS and Android devices. Solve all Crush app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Crush iPhone Issues and Solutions

Crush iOS app crashes, not working, errors
Crush iOS app network issues
Crush on iOS has black/white screen

Crush Android App Issues and Solutions

Crush has errors/crashing/not working
Crush server network connectivity issues
Crush has black screen

Crush iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Crush app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Crush app crashes or not working on Iphone (iOS):

Close and restart the Crush app on iPhone
Update Crush app to the Latest Version for iOS
Uninstall and reinstall Crush iPhone app
Update your iPhone to the latest iOS version

Fix Crush on iPhone unable to connect to server/internet connection issues::

To resolve Crush network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Crush black/white screen (blank screen) on iPhone:

Follow the Crush iOS app troubleshooting guide Here →

Crush Android App Issues and Solutions

Fix Crush not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Crush app issues:

Force Stop the Crush App
1. On android, goto "Settings" » click Crush app. » click "Force Stop".

Update Crush to the latest version on PlayStore

Clear Crush App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Crush app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Crush.

Fix Crush unable to contact server/ Crush internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Crush » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Crush » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Crush on android.

Solve Crush black/white screens issue on Android:

Follow the Crush android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Huaihua Sijie Information Service Co., Ltd., developers of Crush.

About this app

Explore the world by video chat, get close to every people you want to know by live video chat. 100% real people gather here to have video chat with verified profile people. this app, a totally different live stream video chat app where you can explore the world which you never know before, meet more fun and feel more different culture. High privacy protection makes you feel safe and reliable to have live video chat in this app without privacy leaking worries. Real-time translator helps you to solve the language problem and makes you enjoy the live chat. Enjoy video calls and send messages to your friends even they stay in other country. Upload pictures and short videos to show your life attitude, explore more fancy lifestyle. A better way to communicate and share, Let's start from this app!