Contact Kidly Support
Company Name: Kidly
About: ***It is Halloween season!***
Get spooky with Halloween stories and don't miss
the chance to win a Halloween Special character!
Suitable for preschoolers,
school-age kids and tweens, Kidly stories are selected with great care, reviewed
by psychologists, and published ad free.
THEMES THAT SUPPORT CHILD
DEVELOPMENT
Each Kidly story supports your child’s physical, cognitive,
emotional, and social development.
Kidly Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kidly
Verified email ✔✔
E-Mail: contact@gokidly.com
Website: 🌍 Visit Kidly Website
Privacy Policy: https://file.kidly.world/content/agreement/us/privacy-policy.html
Developer: Kidly - Stories for Kids
3 Most reported problems 😔💔
NOT INCLUSIVE! (seems racist)
by DaissyDukess
For starters when you first create your account you have four options for an avatar 2 animals and one white girl or white boy! Once you’ve created your account I seen ONE book that had a brown girl on the cover the rest were all white children or white families, I just don’t find this conducive or inclusive when reading to my BLACK/BROWN child and there’s no characters that look like him or his family! and same goes for ANY OTHER race there’s no characters other than white or animal characters 🥴😒
please do better!
Nice while it lasted…
by Cemy1
UPDATE:
This app is trash. It lets you read a story or 2 for free and then after that, you can’t get past 3 pages of a story without the premium payment pop up! When you click out of that pop up, it closes the whole story! What a joke.
Skip this app unless you’re willing to pay for it…
Original 3 Star Review:
Was able to read my daughter 1 story, it was really good! Now we get an error message that says, “Error: Too many calls on /configuration”. No idea what that means. We’ve closed and reopened the app several times, may try uninstalling and reinstalling later.
Unable to log into premium
by Nickname<3<3
I opted for the premium account and now cannot log in. I’ve paid for the full year, deleted, restarted, turned on and off the phone, restored purchases, forgot password; you name it and still cannot log in while it is still showing up on my Apple subscriptions. Support has not provided any solutions or refunds ; buyer beware
Have a Problem with Kidly: Bedtime Books for Kids? Report Issue
Why should I report an Issue with Kidly: Bedtime Books for Kids?
- Pulling issues faced by users like you is a good way to draw attention of Kidly: Bedtime Books for Kids to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Kidly: Bedtime Books for Kids customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kidly: Bedtime Books for Kids.
