Contact Watch Duty Support
Company Name: John Mills
About: Watch Duty gives you real-time information about fire movement and firefighting
efforts in California.
- Get push notifications about hazardous conditions on
the ground.
Watch Duty Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Watch Duty: Wildfire Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Watch Duty: Wildfire Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of John Mills
Read 4 Customer Service Reviews 😭😔💔
it would be good to know what the symbols mean like what does the grey fire mean…fire controlled?? a key would be helpful. Diane…thank you for making this app
Good intentions, but inaccurate information
by Acca-mazing 801 Guy
While I can appreciate a third party trying to get out accurate information to the public, there needs to be some way to confirm the information. On more than one occasion containment was called on a fire that was in fact not contained. Also, resources commitment time was given as a few days on an incident, when it was just several hours. Again…great intentions and trying to inform the public, but it needs to be accurate, correct information so it does not steer the public incorrectly or create any unnecessary hysteria or concerns.
Notifications need to be much louder
by GiantsfanMeag
This app has the potential to be really fantastic and the go to resource for Sonoma and Napa County residents. It sends alerts when a fire is reported, which is extremely beneficial for those of us (myself very much included) in this area that has a panic attack when the wind picks up, we hear a fire engine, or we smell smoke. The only complaint I have is the alerts are not nearly loud enough. I actually just got an alert on my phone and the only reason I heard it is because it was right next to me. I always have my phone volume turned up to the maximum, especially during fire season, so phone volume isn’t the problem. So, my only recommendation for making this app better is giving the user the option to change the alert sounds so that they’re louder. Other than that? This will be a really great app for everyone and I thank the developers for creating it.
Good but needs improvement
by Minirexs
I like this app for a lot of reasons. Mostly conveys accurate information, is timely, and easy to use. Definitely recommend it.
Here is the issues. Often the location of the fire on the map is incorrect, sometimes it’s just a little off but I’ve also seen the icon be miles off. It would be nice if there was a way to report an error like this as the location being wrong could cause unnecessary confusion and panic. Lastly I’m getting reports of fire in other states, states that are days away from me, this is unhelpful.
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