Contact Hard Rock Bet Support

My app will not open. Keeps saying "Still working on it".

Someone yesterday (5?20?2026) withdrew in two bets a total of $4889.00 from my personal banking account. I did not place these two bets. nor did I authorize them. 1 for $800.. and the second one for $4009.00. Who from you bet site withdrew this money? How do I get this money back. I live in California and I have been informed from the gaming commission that this site is illegal in California.

Why is my account canceled?

Having trouble with my password. Was given a temporary which has expired. They send me a link to my e-mail which I keep telling them I don't receive. Had computer expert check and he could not find out why I was not receiving the e-mail. This has been going on for quite a while. I requested they send me a link on my cell phone. They say this could not be done. I DO NOT RECEIVE THE E-MAILS PERIOD. WHAT CAN I DO NOW.

cannot Sind in to my account

I need help with account recovery. asap!!!

I placed a $15 parlay on the Miami Heat vs Bulls, that game was canceled but I did not receive my bet back and on the app it’s under final results.

Cannot log into account and cannot get any answers

I cannot get into my account the last 2 days what is going on??

Had a parley on today’s NY giant/ Philly game won 2 and Scataboo injury was number three. Should have been credited

please help me verify my account.. you said i was using two emails when i was not.. i only use the smashmthtrx@redacted and i have 60 dollars on my account. can you please help me..

When will sports app be working

I'm blocked both I-phone and computer Cloudflare Ray ID: 986465d76e9423d7 • Your IP: 38.40.73.120 • my phone # 4073108349

I'm blocked both I-phone and computer Cloudflare Ray ID: 986465d76e9423d7 • Your IP: 38.40.73.120 • my phone # 4073108349

why Stetson Football scores not on the app today and payoffs not made

I am unable to figure out how to download and play on my windows laptop. Please advise with links if possible? I WANT TO START BETTING!!!

I signed up to use your app for sports betting and made a deposit 10.00 dollars from my checking account into my hard Rock account. I made a 5.0 bet the same day . I checked back on Sunday and the money was gone and no bets! 10.00 was taken I wanted back into my Hard Rock account ! What happened to my money???? you can use my gmail.

I signed up to use your app for sports betting and made a deposit 10.00 dollars from my checking account into my hard Rock account. I made a 5.0 bet the same day . I checked back on Sunday and the money was gone and no bets! 10.00 was taken I wanted back into my Hard Rock account ! What happened to my money???? you can use my gmail.

I can not make a deposit

im being blocked for some reason what do i do

I was scammed. Someone was able to place a $1000 in bets from my USAA Checking account on September 10, 2025. I immediately notified the bank. They told me to contact you.

I need to deactivate my account

I have several 500 dollar payments I did not make... need to talk to someone please... 813 830 3776 Dorian V

How can I get Face ID to open my account?

I want to delete cards on y file to bet with because they have expired

to day im bet soccer game, Braunchweig vs Stuttgart, i bet penalty shootout under 7.5. i won, but they said the result is 7-8. soccer bet for penalty shootout only count the first 5 time shoot for both team, is not count like Hard Rock Bet. they said i lose. i cant believe it. my bet ID 8541145216906428720

hVE BEEN LOCKED OUT OF MY Account for ten days..tried numerpus times but no there seems to k now how to unlock it..it would be nice if there was a phone nbr to call..but...no...cN ANYONE THERE CALL ME I HAVE SENT YOUR PRESIDEND MATT 3 MESSge but no response..should i just go to another site...352-615-5140

I am having a problem opening up my account

My account then cancel would like to have it open

I cannot log in on my computer This is the message I get - what can I do to resolve this? Sorry, you have been blocked You are unable to access hardrock.bet

I can not get into my account because it is closed and I have $200.00 in the account that I can not take out.

Continuing problem signing in. Location not verified, but my account is up to date giving “Florida” address!! On going BS.. Fix it

I NEED TO CANCEL CURRENT DEPOSIT METHOD AND ADD A CREDIT CARD TO MAKE DEPOSITS

How do i remove current source of deposit and add a credit card source

Hi cannot log into my account. ?????

I signed up at the Hardrock in Atlantic City for on line playing. I deposited $100 and I am not in a state you recognize. I was told I could sign up and play. I need a refund.

I cannot make a deposit to my account?

Attempted to withdraw funds and my account was suspended funds never made it funds never made it disappeared what the hell happened!!

I have done 4 chats, two phone calls and emailed twice yet my phone number is still not changed. I can not get in the app. Please change my phone number to 5185249352 now. It’s been over a week since I started changing my number with you.

Have a problem saying it updating my experience need to make a bet now before game starts

It saysy account suspended I just put 30 dollars on their and I want my money back sent to my account of I can't use the app

Cannot log in .. same e mail and password used all the time

keep trying to sign in but its not sending me the code to verify

Your help center is totally helpless! Talked with three different people and asked the same(simple)question and still no answer. Never seen a business run so poorly.

Please I can't use my hard rock bet account please need help

I have had 2 different accounts suspended. Both had balance over$1000. Can you tell me why?

I made a withdrawal request over two weeks ago but I have not yet received a check.

why can't the web site find my location. This is stopping me from placing bets. I am in Bonita Springs, fl. 34135

my account was temporarily suspended due to the wrong password so I changed my password and it needs to be reinstated so I can place bets.

I tried to withdraw $150.00 On December 1, 2024 at least twice. Then again $150.00 withdraw on December 2, 2024 3 times. So far I have not received the withdraw deposit into my bank account. My Hard Rock again shows a balance of $451.90 as of 11:36 on December 2, 2024. Can you please resolve this issue? Thank you, Juanita Tirpak

i'm having problemslogging in, i'm in nj

says my account is suspended bc i tried too many options to deposit pls unsuspend

i have an account,funded, but can not bet. it says my location can not be verified. i live in tavares-and have lived-resided- in florida for 82 frigging years

I have an issue with two parlay bets I made on the 13th. Please call during the the daytime. 4074302882

I cannot log back into my hard rock app. on my cell phone. I was able to log in the first time to sign up, receive the 100 bonus, make a bet, etc. However, now it says after I put in my password "an error occurred, please try again later" under my email address. Please let me know thanks donna

It wont let me login to the app, says error.. thats why i was on prizepicks and shouldnt have gone to hardrock they rob you in person and at home.

Cancel my membership. I never could resolve enrollments issues. App was useless. Chat line was useless. No way to contact live person. Will go somewhere else

unable to deposit or withdraw from my account. ThankYou Mark Ivens