Contact Cahokia AR Tour Support

by Angrier Bird 75

After arriving we learned that the museum was closed, however a virtual reality tour was offered via this app. Mind you, the museum is free, but because it’s closed, you’ll need to shell out $5. Not that big of a deal, but a little irritating to go from free to $5. Only after you download it do you find out that headphones are required. Seriously?!?! I’m literally sitting in you’re parking lot and NOW you tell me that headphones are required? How many people just carry headphones with them? Wasted $5 because there’s no option if you don’t have headphones with you. On top of that, the app is only compatible with certain devices. We wanted to use an iPad for a bigger viewing screen, but my iPad was not compatible, so we had to use the phone. Needless to say, I’ll never be going back to Cahokia, nor will I ever donate money to them ever again. You’re welcome for the $5 donation, and thanks for screwing people over with your useless app. Oh, and if people still want to visit this horribly managed historic site, use the restroom before you go as they failed to put in portable restrooms. Saw a man forced to use the restroom in the wooded area by the back parking lot. Supposed to be a sacred site, but with no portable restrooms, they don’t give people any option but to urinate on this sacred site. Way to go, Illinois!

by DryadGal

I downloaded the app at home and you can’t practice using till you’re at the site. On our arrival,It was 80 degrees outside in bright sunshine with my screen brightness on max. I activated the camera,focused on the ground in front of the QR& then aimed at the QR sign. Nothing! Tried multiple times without success. The screen was hard to see and if there were a compass or arrow, I couldn’t see anything. I use QR codes frequently so felt irritated and grumpy instead of amazed. Put a sunshade over every access point or make the app more intuitive. At least you got a $4.99 donation from me.

by Lorandrea

Evidently other people have got it working but the instructions are extremely obscure and I was not able to get the AR function to work at all. It keeps telling you to follow an arrow and the arrow just keeps vanishing and no matter which way you point it nothing happens. I've waited two decades to come here and I'm very disappointed that there's absolutely no good information to be had.