Contact Cross Logic Puzzle Game Support

by Pgdakitty

This game is awesome. Until it wasn’t. I played it so much, I paid the $4.95 to get the ad-free version. That’s when everything started to go wrong, e.g., if you made some mistakes, the button to see them didn’t work, so you had to do the entire puzzle over (vs) just fix the mistakes. You’d lose all of the correct work you did and could have to replay an entire game 3-4x … incredibly time-consuming. Also, I got to level 137 HARD when other buttons stopped working. I had to delete and re-install the game and start completely over at Easy Level 1. I wanted to scream. Oh wait, I did. I’d also lost all of the hints I’d collected by repeatedly playing the same stupid detective game — which, as far as I can tell, is the only way to earn hints. Somehow, every time I’d save up hints (by playing the SAME detective game over and over and over — did I mention that?), they would end up disappearing. Last night, for the 5th time, I re-did Easy to Normal level just so I could get back to doing harder puzzles (the game had erased my progress on two rounds of the detective game so I finally gave up on that!) … I opened the game up this morning AND I’M BACK TO SQUARE ONE AND HAVE ADS AGAIN DESPITE BUYING THE APP! Maybe one day the developers will fix all of these bugs and someone can enjoy this game, but I’m done.

by Kitwomandu

Overall I enjoy this game, but there are a couple of problems. 1. Several of the puzzles do not give you adequate clues to solve them. You’ll be down to two unsolved combinations and literally have to guess because there isn’t enough info. 2. Even if you pay to remove ads, you still have to watch an ad to get a clue, remove mistakes, or skip a puzzle. I wouldn’t mind that so much except for the issue with inadequate clues. If you have to guess because there isn’t enough info to solve, and you guess wrong, you have to either start over for free or watch an ad to get past the mistake. They are making extra money from me watching ads because their game is flawed, which seems slightly skeevy. 3. There’s no system to report things like the inadequate clues issue. 4. The game tells you every week or two there is a new special event, which you have to watch an ad to access (even if you paid for the game). When if you click through, it’s always the same event. They are making money by making you watch an ad and not giving you any value. Overall the game has the feel of one that’s been abandoned by the development team. If they aren’t going to support it, they should stop selling it.

by Pgdakitty

This game is awesome. Until it wasn’t. I played it so much, I paid the $4.95 to get the ad-free version. That’s when everything started to go wrong, e.g., if you made some mistakes, the button to see them didn’t work, so you had to do the entire puzzle over (vs) just fix the mistakes. You’d lose all of the correct work you did and could have to replay an entire game 3-4x … incredibly time-consuming. Also, I got to level 137 HARD when other buttons stopped working. I had to delete and re-install the game and start completely over at Easy Level 1. I wanted to scream. Oh wait, I did. I’d also lost all of the hints I’d collected by repeatedly playing the same stupid detective game — which, as far as I can tell, is the only way to earn hints. Somehow, every time I’d save up hints (by playing the SAME detective game over and over and over — did I mention that?), they would end up disappearing. Last night, for the 5th time, I re-did Easy to Normal level just so I could get back to doing harder puzzles (the game had erased my progress on two rounds of the detective game so I finally gave up on that!) … I opened the game up this morning AND I’M BACK TO SQUARE ONE AND HAVE ADS AGAIN DESPITE BUYING THE APP! Maybe one day the developers will fix all of these bugs and someone can enjoy this game, but I’m done.