MagicInsight app not working? crashes or has problems?

MagicInsight Status

Last Updated on 2023-09-12 by NAR YIU

I have a problem with MagicInsight

Are you having issues? Select the issue you are having below and provide feedback to MagicInsight.

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Common MagicInsight Problems & Solutions. Troubleshooting Guide

Table of Contents:

MagicInsight iPhone Issues and Solutions

MagicInsight iOS app crashes, not working, errors
MagicInsight iOS app network issues
MagicInsight on iOS has black/white screen

MagicInsight Android App Issues and Solutions

MagicInsight has errors/crashing/not working
MagicInsight server network connectivity issues
MagicInsight has black screen

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MagicInsight iPhone Issues and Solutions

How to fix MagicInsight app crashes or not working on Iphone (iOS):

Close and restart the MagicInsight app on iPhone
Update MagicInsight app to the Latest Version for iOS
Uninstall and reinstall MagicInsight iPhone app
Update your iPhone to the latest iOS version

Fix MagicInsight on iPhone unable to connect to server/internet connection issues::

To resolve MagicInsight network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MagicInsight Android App Issues and Solutions

Fix MagicInsight not working on Android, crashes, errors or is unresponsive:

Force Stop the MagicInsight App
1. On android, goto Settings » MagicInsight » click [Force Stop]

Update MagicInsight to the latest version on PlayStore

Clear MagicInsight App Cache and Data:
1. On android, goto Settings » Apps » MagicInsight » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MagicInsight.

Fix MagicInsight unable to contact server/ MagicInsight internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MagicInsight » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MagicInsight » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MagicInsight

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