Contact bubble with STARS Support
Company Name: Dear U Co., Ltd.
About: Make your day more special with a message like a gift from your favorite
idol!
Start bubble right now
and don't miss out on special private messages
between you and your favorite idol!
[Service Overview]
01. Favorite Idol's
Everyday Story
Receive a special everyday message from the artist who calls your
name.
bubble with STARS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: help_stars@dear-u.co
Verified email ✔✔
E-Mail: help_stars@dear-u.co
Website: 🌍 Visit bubble with STARS Website
Privacy Policy: https://ba-api.dear-u.co/terms/?msgType=privacyPolicy&locale=EN&appGroup=STARS
Developer: Dear U Co., Ltd.
Privacy & Terms:
https://twitter.com/dearu_bubble
3 Most reported problems 😔💔
Bubble
by Pretty Girl Lynzie
I’m not able to chat with any artist. I am not sure as to why I have to pay for a ticket. I was able to sign in but I can’t chat with any artist
Subscriptions
by 12yyxyz
Why aren’t you more transparent about subscriptions? I stopped a ticket with an artists and saw the payment date disappear! I also have received no messages, did not pick another artists, buy anymore tickets or anything! Also, my ‘days’ with that artist as a subscriber disappeared also! BUT I STILL GOT CHARGED! After the payment, I still haven’t received any messages. Im filling a claim. It is unfair you billed for the whole month and next month and I’m not even receiving the service you offer at the moment! I will never subscribe again and I don’t recommend. I’m also annoyed at the constant prompts for me to not leak content. Go away.
all previous messages gone.
by Gydjgfjj
I recently had to uninstall and reinstall the app because the artist i am subscribed to, her messages were showing but not the images. Along side that, most other idols profiles were also not working. I reinstalled the app and now I cant see any of my artist's previous messages nor mine. I have been subscribed for almost a year now and I don't want everything to just disappear just because the app wasn't working. Please fix this immediately.
Have a Problem with bubble with STARS? Report Issue
Why should I report an Issue with bubble with STARS?
- Pulling issues faced by users like you is a good way to draw attention of bubble with STARS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a bubble with STARS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using bubble with STARS.
