Contact Creatures of the Deep

Contact Creatures of the Deep Support


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About: Welcome to Creatures of the Deep, the unique multiplayer adventure fishing game
that blends exploration, relaxation, and competition. Disturbing news is coming
from all over the world about mysterious monsters from the deep.



Creatures of the Deep Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Infinite Dreams Inc.



Verified email ✔✔

E-Mail: support@idreams.pl

Website: 🌍 Visit Creatures of the Deep Website

Privacy Policy: https://www.idreams.pl/privacy/CotD_PrivacyPolicy.html

Developer: Infinite Dreams








3 Most reported problems 😔💔

4.8 out of 5

Don’t waste your time

2024-09-15

by Emilyb1222229

This game is so frustrating. I honestly really enjoy some aspects like the idle fishing, but the game really puts a ton of emphasis on catching the monsters of each level. Yet, they are nearly impossible to catch. I’ve been playing this game almost a month. I’ve spent real money on gems to buy the special fishing pole and special monster bait and “luck”. I’ve read how tos on catching the level 1 monster and I’ve hooked him twice in hours and hours of game play, but both times he immediately got away before I could even really attempt to reel him in. The first time I got him on the line was level 2 and then again just now at level 6.

This game could be made better if the focus wasn’t so hard on impossible to catch monsters and if parts weren’t so skewed. Like you have to buy a new fishing pole roughly every 45 minutes to an hour of game play and a semi decent pole is $1000. Each trip to a place to fish is $100 and the average fish/piece of trash on paradise island is $50 and the average trash in the Great Lakes is $25 and the average fish is around $75 so with only 5 bag slots you are getting $250 a trip so $150 after you factor in the return trip and basically all that needs to be saved for your next fishing pole.

At the end of my 3 weeks I deleted the game. It was enough for me.

Asked for a refund and purchases disabled ever since

2024-08-30

by MichelleyMellow

I love the game. LOVE it. But had my ability to advance cut off because I can’t make any in-app purchases. I purchased gems twice by mistake after thinking the first transaction didn’t go through and requested a refund on the second transaction. They gave me the refund but immediately after and ever since then buttons to purchase gems have been grayed out in the store. I tried reaching out to app support and did all the standard solutions they gave: closing out the app, deleting and reinstalling, double checking that I had the most up to date version. But after a couple emails back and forth, they just sent me a link to a page saying it’s probably my bank not allowing international transactions. But if so, why was I able to make purchases previously? Something just isn’t right and it’s sad because I’m someone willing to pay money for the game.

UPDATE: developer has responded but they clearly don’t understand my issue. I got the refund for the purchase I made in error. The problem is that since then, I’m unable to make purchases. Even though I had no issues prior to that.

Extremely stingy

2023-08-09

by Motodude12345

One of the most stingy games I have ever played. You essentially are required to pay for premium currency to play this game. As well as just waiting around several days to finish the buildings. There’s not even an option to pay real money to speed it up, so you’re literally just waiting days to collect a couple scarce planks per day, for seemingly no reason at all. It would make way more sense to actually be able to earn the planks through gameplay. Basically be prepared to mindlessly fish for no apparent reason, and for no actual gain since it costs gems to buy anything important. Just a map to Great Lakes (which you should have already) costs 40 gems. You can only earn 1 to 2 gems PER DAY. There’s also a wheel you can spin with the possibility of winning a few items, but between each item is an EMPTY space. So be prepared to win nothing from that 50% of the time. On top of that it costs 100 coins to go fishing? So each time you come back to sell with the standard bag size, it negates half or more of your profit. Essentially just doubling the grind for coins. Nothing in this game makes any sense.


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