HELO app not working? crashes or has problems?

HELO Status

Last Updated on 2023-03-02 by QIANG HUANG

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

33.3%

Screen

33.3%

Something else

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Ahia_Ganda

2022-08-06

I have problem with likee I can't make live I'm not 16yrs of age why rejected my application. I can't apply to live because of that. Please help me to fix it

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Common HELO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HELO app on iOS and Android devices. Solve all HELO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HELO iPhone Issues and Solutions

HELO iOS app crashes, not working, errors
HELO iOS app network issues
HELO on iOS has black/white screen

HELO Android App Issues and Solutions

HELO has errors/crashing/not working
HELO server network connectivity issues
HELO has black screen

HELO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HELO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HELO app crashes or not working on Iphone (iOS):

Close and restart the HELO app on iPhone
Update HELO app to the Latest Version for iOS
Uninstall and reinstall HELO iPhone app
Update your iPhone to the latest iOS version

Fix HELO on iPhone unable to connect to server/internet connection issues::

To resolve HELO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HELO black/white screen (blank screen) on iPhone:

Follow the HELO iOS app troubleshooting guide Here →

HELO Android App Issues and Solutions

Fix HELO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HELO app issues:

Force Stop the HELO App
1. On android, goto "Settings" » click HELO app. » click "Force Stop".

Update HELO to the latest version on PlayStore

Clear HELO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HELO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HELO.

Fix HELO unable to contact server/ HELO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HELO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HELO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HELO on android.

Solve HELO black/white screens issue on Android:

Follow the HELO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at QIANG HUANG, developers of HELO.

About this app

You can meet and match with people on an anonymous role and you also can public your identity to others as your wish. * Secret corner, post your secret as an anonymous. * Randomly get a secret from the pool and start the chat as an anonymous. * BLOCK AND REPORT USERS THAT ARE ACTING AGAINST OUR POLICY. LIKEE is an online anonymous social app for the people who want to make friends all over the world fast and safe. IN LIKEE ALL THE INFORMATION YOU CREATED IS SECURELY STORED AND INFORMATION OTHER THAN WHAT YOU WRITE DIRECTLY ON THE PROFILE CANNOT BE SEEN BY OTHER USERS.