Company Name: Lightray Innovation GmbH
About: Measure illuminance in lux or foot-candle with the most accurate light meter app
out there.
Why waste money on a hardware meter when you’re already carrying
one in your pocket?
The LM-3000 offers the same quality and usability as a
handheld or pocket light meter.
Listed below are our top recommendations on how to get in contact with Light Meter LM-3000. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Light Meter LM-3000. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lightray Innovation GmbH
60.87% Contact Match
Developer: Coolexp
E-Mail: [email protected]
Website: 🌍 Visit Light Meter Website
52.63% Contact Match
Developer: Vodemn
E-Mail: [email protected]
Website: 🌍 Visit Lightmeter Website
https://lightray.io/lightmeter#contact
by KJPA77
Free? When I first opened it I was required to make a light diffuser. Hmm okay. Easy enough. Once I got that attached to my iPhone the app popped up saying the meter ran out of battery and it would be $7.99 to purchase a lifetime battery. No options. My phone battery is 100% so that’s not the problem. This thing actually costs $7.99 if you want to use it. I wouldn’t be surprised if it continues to demand future purchases of something or other in order to use it. BTW, I have no idea if the light meter works. I never got that far.
Update after developer’s response: I’m not confused about it being my phone battery. I’m confused how Apple lets you act like this is a free app but it’s only free to download, not free to use. It should be sold as an app for $7.99. It might even be worth it. But I’ll never know because I won’t trust a developer that says the app is free when it’s not.
Update again after developer reply that this is a “try before you buy” app. No, it’s not. I didn’t get to try it. First it told me I needed the filter. So I made that. Then when I tried to use it, I got the message that the battery was empty and I needed to pay $7.99 for the lifetime battery. I never saw any light measurement at all. Why would I pay for this? You guys need to try using this from a phone not registered to one of you and see how it really works. Edit: I’m a systems analyst, software tester, support team member so I have some experience in this realm.
by Melek6311
I'm not sure if it's the phone but the readings are off by quite a bit. I really wish I would not have bought the diffuser they sell as it's basically useless bc of how off the readings are.
Edited to the developers response.
All readings were tested using a seperate light meter I own, under various lighting conditions. The biggest discrepancy was when metering under direct sunlight. I tested the values by using a simple lux to EV conversion table and inputing the settings into my camera to check against an 18% grey card. Its incredibly unfortunate that your return policy is subpar given the fact that product is not as accurate as you claim it to be. Even after using recalibration found in the settings, the app still gives unreliable readings.
by Shefali9222
I haven’t been able to use the app even once with the “Diffuser Missing” pop up.
Why can’t I make it stop? What if I am not looking for super high accuracy? I just need an approximate idea?
Pretty tideous to do all this work to just run an app.
The fact that I would need create or buy an equipment and that I will to buy their app should be mentioned.
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