My husband saw that I was enjoying this game very much, and bought a second subscription to it through Amazon (according to a HAK customer support person many months ago.)
A sweet gesture, but after my husband had a stroke, and duplicates of the game began piling up, I called (back then you could call) to ask to cancel his subscription.
I was told they could not, as he bought it thru AMAZON. Whaaaaaa? My hands were full as I was taking over our finances, and my husband’s short-term memory was affected by the stroke. I cancelled MY subscription and tried like crazy to find the subscription in his Amazon account.
Could not find it. We now have a wall of stacked, unopened game boxes. He has no idea which card pays for it, and I am still struggling as those bills come to his email, which he ignores.
BE CAREFUL!!! This can happen to anyone who buys/receives it as a gift. I DO intend to get back to the game when my life levels out, but in the meantime, I feel ripped off every time a box arrives. It used to be a joy.