Contact GoodStory Support
Company Name: Xing Shiyao
About: HotNovel – Read free and addicting novels that get you back into reading
again. On HotNovel, our free online novels are feverishly exciting, wildly
dramatic, and full of romantic adventures.
GoodStory Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://sites.google.com/view/hotnovelagreement
4 Most reported problems 😔💔
Having trouble claiming rewards as well as daily checkin bonus. Says Add Coins Failed
Copyright Infringement
by LuckyLuv22
I have been writing to them to let them know that my book has been plagiarized on this app and I have not gotten any word back. I simply want the book taken down and the user’s account terminated. I hope they see this and contact me. DO NOT READ the Bite of An Alpha. It has been plagiarized. I just read there are other books being stolen and put on this app. DO NOT DOWNLOAD.
Can’t Sign In
by Ctschopp2014
I downloaded this app because of a story that caught my interest. I can’t earn coins, purchase coins, or anything like that. All because I can’t sign in. I try through Apple and through Facebook, and both say that it failed.
Too many advertisements
by Alexa Badanov
I paid money so I could read a story but the advertising is ridiculous and way too loud. Nobody wants there book interrupted this often.
Have a Problem with GoodStory? Report Issue
Why should I report an Issue with GoodStory?
- Pulling issues faced by users like you is a good way to draw attention of GoodStory to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GoodStory customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoodStory.
