Contact GVB reis app

Contact GVB reis app Support


Company Name:

About: The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and
the rest of the Netherlands. Your indispensable travel buddy for frequent
travellers or for just a visit.


 
  2025-02-06

GVB reis app Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: gvbapp@gvb.nl

Website: 🌍 Visit GVB travel app Website

Privacy Policy: https://www.gvb.nl/privacy-verklaring

Developer: GVB Amsterdam








2 Most reported problems 😔💔

4.7 out of 5

Ticket Disappeared

2022-04-29

by AlicanC2

My 48 hour ticket disappeared after less than 12 hours. No trace of it, it’s like I’ve never bought it. Buying the ticket was also hard. Terrible app.

Missing information

2022-05-06

by Arends87

I used the app everyday and this new app have a lot of things that help people but also information. In the old app you could track the bus and know if was delayed and for how minutes, now is not much information about the bus that you are waiting. I hope this could be fix in the future. Knowing if the bus was delayed help a lot specially on tinder times.
I hope things can be fix, I do like the new app.


Have a Problem with GVB reis app? Report Issue




Why should I report an Issue with GVB reis app?

  1. Pulling issues faced by users like you is a good way to draw attention of GVB reis app to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GVB reis app customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GVB reis app.


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