Company Name: Ellume Limited
About: The Ellume COVID-19 Home Test App guides you step-by-step through using the
COVID-19 Home Test kit (purchased separately). It will help you understand your
result, know what steps to take next, and allow you to share your test result
with your healthcare professional or employer.
Listed below are our top recommendations on how to get in contact with Ellume COVID-19 Home Test. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ellume COVID-19 Home Test. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Jdimiieee
What a joke! Someone at work supposedly got the flu. You know… the huge pandemic we are going through… LOL. What a joke this is though god I hate our government. ANYWAYS, I knew I had no contact with my diseased coworker but to make my family feel better and for peace of mind I bought this test. Ya you guessed it it said I had COVID 19. So my mom was like omg omg omg. And I was like chill mom I feel really good right now I haven’t been sick in forever if ever. And it wanted me to put all my personal information in too ya right…. This was like 45 bucks too keep in mind. Ya so it said I had COVID 19 and that I was going to die. So I ran to Walgreens and bought that one that comes with 2. Both said negative. DO NOT BUY THIS I FEEL LIKE I WAS ROBBED. In so many ways too because now I have to go to the hospital and make sure(I guess who knows what they are up to) and get documented. I hope they don’t give me any drugs or stick that tube down my throat. That will probably end me for sure. ALL BECAUSE OF THIS TEST. This test may have very well killed me. DO NOT BUY GET THE REGULAR ONE LIKE I WOULD HAVE IF IT WAS AT CVS BUT IT WASNT AND I DIDNT FEEL LIKE GOING TO WALGREENS BUT I HAD TO ANYWAY THANKS ALOT DO NOT BUY DO NOT BUY DO NOT BUY
by Rachiecakes66
This test is clearly just a data grabbing scam. I should have read reviews before using it. My 3 year old came down with a cough and fever so we decided to use this test my parents had on hand. It came out positive and needless to say caused us a ton of anxiety. We tested him again using a different at home test about an hour later which came back negative. After that we brought him to the pediatrician who confirmed he was negative the following day.
After reading many other reviews on several websites I realized that many many other people have received false positives using this test. No other test needs to use the Bluetooth on your phone to give you at home test results. It’s expensive, inaccurate and clearly it’s main purpose is to grab data off your phone. I’m mad at myself for not realizing this before I downloaded the app.
We spent almost 24 hours scared that our little boy had Covid because this test was wrong - even though it boasts a 96% accuracy rate. Do yourself a favor and pick literally any other test before this one!
by Bncy82
My husband came down very sick and I’m worried because we have a newborn. So I use this very expensive test (seriously $44 for 1 test when everywhere else it’s 2 for $12). Come to find out it’s expensive because the whole thing is POINTLESSLY electronic. You have to download the app just to use the test. Watch a video. Do every step on your phone (which has to be charged above 20% to even take the test). All this and it pops up a notification that the test has been recalled and I can not proceed. Seriously?!?! At 11:00 at night I have to now run out and find another test somewhere, with a newborn in tow while my husband isolates in the guest room. And to top it all off you get a run around on the refund. This company is unethical, trying to make a fortune off a pandemic and stealing your money when their product failed. As an RN let me tell you that this test is a rip off. There is nothing special about it. It unnecessarily complicated and a waste of money. Go get a cheaper one literally anywhere else.
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