Contact TV Plus Support
Company Name: TV Cast Co., Ltd
About: Lost the remote? Control your TV from your smartphone. Remote for LG TV is a
remote control app that lets you control your LG TV.
TV Plus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TV Cast Co., Ltd
Verified email ✔✔
E-Mail: macfloury@engineer.com
Website: 🌍 Visit TV Plus Website
Privacy Policy: https://tapet-app.github.io/tapet_privacy_policy.html
Developer: Macfloury Soft
Privacy & Terms:
https://www.tvcast.in/policies/#terms
3 Most reported problems 😔💔
doesn’t work
by Trashhh 🚮
i only got this app because i lost my remote and it’s a joke. it takes me 10 minutes trying to use the cursor to put on a show and i can already tell the technology is trash so i’m not going to shell out $20 for something that doesn’t even work as advertised after already buying the physical LG products themselves. it’s just absurd to try to charge customers who have already bought your products $20 for something that doesn’t even work ugh so annoying
Promising but Ruined by adds and lag
by Flameuser37985
Compared to LG TV Plus app the layout of the controls is improved. Easier to jump back and forth between controls. BUT - clicks on features quickly brings up adds to buy premium which gets annoying very quickly.
The cursor control suffers so much lag it makes it unusable (as you get the cursor close to the target it flies past over and over as you try to correct).
Further - ideally the menus one is flipping through would be on your phone because as your attention switches to TV screen you don’t see the boundaries of the track section on your phone so your finger frequently goes outside the area and up comes adds to buy premium. Arghh! So annoying.
Get the “LG TV Plus” app instead.
I would give this 0 stars if I could
by Emilygirl81298
TLDR: don’t waste your time with this app or LG they are both trash. Just another huge company trying to nickel and dime customers after they have already purchased their product. Not only did I pay a lot of money for a nice LG TV the remote that came with it is trash, so I decided to try and download this app expecting it to work like the normal remote. Instead the app has a touch pad that is terrible and hard to use. And to put a cherry on top you have to pay $20, that’s right TWENTY DOLLARS, to be able to turn the volume up on your TV using the app. Or God forbid you don’t want to use the terrible touch pad “technology” LG so graciously gave us and would rather use arrows, too bad you have to pay premium for that too.
Have a Problem with TV Plus: Smart TV Remote? Report Issue
Why should I report an Issue with TV Plus: Smart TV Remote?
- Pulling issues faced by users like you is a good way to draw attention of TV Plus: Smart TV Remote to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TV Plus: Smart TV Remote customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TV Plus: Smart TV Remote.
