Contact Support
Company Name: Burotec Limited
About: Tinnitus Masker is a simple to use tinnitus relief sound masking app that allows
you to generate noise and blend the common symptoms of tinnitus into your own
sound therapy.
► Blend your own custom masking tinnitus treatment to help you
relax and sleep.
Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tinnitus Masker & Sleep Noise Website
Privacy Policy: https://barraxworld.co.uk/games/appsprivacy.html
Developer: Burotec | Sleep and Tinnitus Relief Therapy
Privacy & Terms:
https://burotec.co.uk/apps-privacy.php
3 Most reported problems 😔💔
No Free Trial
by NeedzWerk
Can’t even try this without purchasing at least a month subscription. One sound, hissing white noise is the only feature available, without paying $4.99 for a month subscription. I refuse to buy this app on the very slim chance that it might actually mask my tinnitus. There should be at least the ability to check out the other features for a few minutes, hours or days. The fact that they don’t allow a trual if the other features, doesn’t give much hope that it might be worth the price. DELETED!
Pathetic trial
by M_J_S
Can only try a hissing noise before asking for money/subscription. Seriously, let us at least try the full gamut of sounds for at least 60 seconds before trying to get money. I know people want to make money but there’s a limit to greed. At least let people try it properly!
Beware of Charges
by JamesScottGuitar
You will be enrolled automatically in the Free Trial. After that you will be billed.
They do not state how to unenroll or cancel the subscription. I believe this violates the terms on the App Store. It should be very clear how to cancel a subscription, even if you didn’t choose to enroll in it.
Pretty simple. Don’t do this to people. And you won’t receive poor reviews.
Apple needs to get it together when it comes to preventing this sort of crap.
Have a Problem with ™Tinnitus Relief Sound Masking? Report Issue
Why should I report an Issue with ™Tinnitus Relief Sound Masking?
- Pulling issues faced by users like you is a good way to draw attention of ™Tinnitus Relief Sound Masking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ™Tinnitus Relief Sound Masking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ™Tinnitus Relief Sound Masking.
