Henry app not working? crashes or has problems?

Henry Status

Last Updated on 2024-11-05 by Bayerisches Rotes Kreuz

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Common Henry Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Henry app on iOS and Android devices. Solve all Henry app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Henry iPhone Issues and Solutions

Henry iOS app crashes, not working, errors
Henry iOS app network issues
Henry on iOS has black/white screen

Henry Android App Issues and Solutions

Henry has errors/crashing/not working
Henry server network connectivity issues
Henry has black screen

Henry iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Henry app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Henry app crashes or not working on Iphone (iOS):

Close and restart the Henry app on iPhone
Update Henry app to the Latest Version for iOS
Uninstall and reinstall Henry iPhone app
Update your iPhone to the latest iOS version

Fix Henry on iPhone unable to connect to server/internet connection issues::

To resolve Henry network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Henry black/white screen (blank screen) on iPhone:

Follow the Henry iOS app troubleshooting guide Here →

Henry Android App Issues and Solutions

Fix Henry not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Henry app issues:

Force Stop the Henry App
1. On android, goto "Settings" » click Henry app. » click "Force Stop".

Update Henry to the latest version on PlayStore

Clear Henry App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Henry app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Henry.

Fix Henry unable to contact server/ Henry internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Henry » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Henry » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Henry on android.

Solve Henry black/white screens issue on Android:

Follow the Henry android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bayerisches Rotes Kreuz, developers of Henry.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Stickmin Completing theMission Website

Privacy Policy: https://www.freeprivacypolicy.com/live/fa4fd212-1b3f-4030-8144-b9c9e78ad0ce

Developer: longlongdash

About this app

Mit this app stellt das Bayerische Rote Kreuz allen eine App zur Verfügung, die sich für eine Karriere beim BRK interessieren oder bereits Teil unserer Gemeinschaft sind. Hier finden externe und interne Interessierte aktuelle Informationen aus der Welt des BRK, aktuelle Pressemitteilungen und das BRK Jobportal. Die Nutzung von this app ist für alle Nutzerinnen und Nutzer freiwillig. Mitarbeiterinnen und Mitarbeitern des BRK stehen weitere Funktionen zur Verfügung. Ich bin this app – der Treffpunkt für Rotkreuzlerinnen und Rotkreuzler. Willkommen!