Contact Glass Support

Where to begin… 1. It’s a walled garden. No one outside of the Glass community can see your work. 2. Everything is done via the iPhone app. There’s no web alternative that might bring extra and much needed functionality like direct upload of photos from your computer. 3. Uploads within Glass don’t work. Save your images to your iCloud Drive on your computer. Open the Files app, select an image, hit the Share icon, select the Glass app and watch it go through the motions of uploading the image to Glass. Fire up Glass and, you guessed it, nothing uploaded. Not sure what the point of an image sharing service is when you can’t share images. Glass is a great concept poorly executed and rushed to market. I hope they get their act together. We need this alternative to Instagram, etc. but it’s got to work. Glass can’t even handle the basics.

This app is supposed to be photographer first, but it locks an excellent iPad app, or a Mac app, which is where most of us processor photos. Would love to see for support for this in the future. Not sure if I’ll go past the free trial to be honest. Also, design is okay. The two gestures on photos, pulling a photo to the right or the left, aren’t ideal. One just takes you to what would happen if you press the photo, seems pointless. And the other is for reporting a photo, which should really be tucked away behind some … menu. But instead is front and center.

Where to begin… 1. It’s a walled garden. No one outside of the Glass community can see your work. 2. Everything is done via the iPhone app. There’s no web alternative that might bring extra and much needed functionality like direct upload of photos from your computer. 3. Uploads within Glass don’t work. Save your images to your iCloud Drive on your computer. Open the Files app, select an image, hit the Share icon, select the Glass app and watch it go through the motions of uploading the image to Glass. Fire up Glass and, you guessed it, nothing uploaded. Not sure what the point of an image sharing service is when you can’t share images. Glass is a great concept poorly executed and rushed to market. I hope they get their act together. We need this alternative to Instagram, etc. but it’s got to work. Glass can’t even handle the basics.