Contact eMags Support
Company Name: eMagazines, LLC
About: eMagazines produces and delivers vibrant, mobile-ready editions of 150 of the world’s most
respected magazines.
Headquarters: , , .
eMags Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of eMagazines, LLC
Verified email ✔✔
E-Mail: googleplay-support@google.com
Website: 🌍 Visit Google Play Books & Audiobooks Website
Privacy Policy: https://play.google.com/books/intl/privacy.html
Developer: Google LLC
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3 Most reported problems 😔💔
Too simple/basic. Needs so much improvement.
by Kitty NJ
(1) NO overview for each copy. U always have to start from beginning if you closed that copy before.
(2) U don’t know which page you are reading. U can NOT jump to certain page.
(3) SOME pages have more so U can scroll down for more. SOME pages can’t scroll down because no more contents. There are NO arrows or any other indications to show you if this page you just turn has MORE or not. U have to TRY to scroll down EVERY PAGE yourself to find out. It is very inconvenient.
(4) You have to start from the very first page if the app restarted. No thumbnails, no bookmarks. Who remembers which page I was reading before the app was shutdown (may accidentally swiped up)? It takes so much time to go through all pages to where you were.
This is a VERY BASIC app designed without users in mind.
No offline access
by CptDecker
Thinking about reading a magazine you subscribe to on a plane… not on this app. No way to continue where you left off, your magazine will always start at the beginning. On the plus side, the images are high quality. Back button does not work so you will need to close the app to go back.
Horrible Experience
by Sergiop68
If you compare this app with others to read magazines the user experience is really awful and annoying. The magazines don’t fill the screen, and to read them is very annoying. Some pages you must scroll to sides/horizontally, and the articles you must scroll on vertical way. You feel in a carrousel. I paid for a magazine for a year, but after this year, I’ll check to read this magazine in other App. The app need to improve a lot the features and the user experience to keep me in it. The worst, you cannot read in offline mode
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