Contact Vuer HDR Support
Company Name: Teradek
About: Vuer HDR is an iOS application that allows you to monitor and analyze up to 4
Teradek encoder video feeds in real-time, all in 1080p HD. With a built-in
histogram, false color, focus peaking, waveform monitor and vectorscope, digging
into the details of your video streams has never been easier.
Vuer HDR Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Teradek
Verified email ✔✔
E-Mail: devandroid@teradek.com
Website: 🌍 Visit VUER Website
Privacy Policy: https://teradek.com/pages/privacy-policy
Developer: Teradek, LLC
3 Most reported problems 😔💔
Crashes Immediately
by Jbjrbk
Does not work with HDR upadate. The app immediately crashes upon trying to select the camera feed. PLEASE FIX!
Support team responsive
by GP_Craft
Diana and the team at Terakek have been very responsive to try and fix the "LOOK" LUT issue we are facing. Hope we can use the feature again, it has been a game changer for our productions!
tvOS version?
by Lyssie007
Is there a version or some other app for Apple TV units to receive a stream from a Serv encoder. Core is costly, adds too much delay for on-location use, and requires internet access.
Have a Problem with Vuer HDR? Report Issue
Why should I report an Issue with Vuer HDR?
- Pulling issues faced by users like you is a good way to draw attention of Vuer HDR to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Vuer HDR customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vuer HDR.
